Review Reporting Tool Not Working

[Jeffrey]

Is anyone else experiencing issues with Google’s review reporting tool?
https://support.google.com/business/workflow/9945796?sjid=14661739062359972234-NA

I’ve tried using it across multiple browsers (Chrome, Edge, Safari), on my phone, and even from a different network at home, but I still can’t get it to work. Every time I attempt to submit a review for removal, I receive the same error message. I also tried reaching out to GBP support, but their contact form just leads me back to this same tool.

Thank you!

 

[fisicx]

It's you. I've just reported a fake review and it submitted without any issues.

 

[Jeffrey]

Thats so interesting. I've tried this tool with different accounts, big and small, and it just won't work for me

 

[keyserholiday]

This happens quite frequently. I had the same thing a few weeks back. Give it a few hours to see if it works again.

 

[Jeffrey]

Been trying to report this one review for 2 weeks now lol. Each time I get hit with this message

 

[keyserholiday]

Been trying to report this one review for 2 weeks now lol. Each time I get hit with this message

Go and post in the help forum. Maybe others are having a similar issue.

 

[Jeffrey]

Deal

 

[Stefan Somborac]

@Jeffrey - I think you get this kind of error if you try flagging a review a second time for the same reason.

Have you already flagged the review once? And what happens when you try a different reason?

 

[Jeffrey]

@Stefan Somborac I don't believe any of my reports have actually gone through. When I'm in that tool, I go to "Check the status of a review I’ve already reported", and the review I'm trying to report is not in there. I've also posted this issue in the community but I don't believe the post ever became live.