lincolnchan

Member
Joined
Jun 3, 2020
Messages
26
Reaction score
5
Hi friends,

Has anyone noticed a discrepancy in the number of reviews from your GMB page and what shows up in Google? One of my accounts is missing like 10 reviews from the GMB ad...

Thanks!
 

Phil Rozek

Local Search Expert
Joined
Jul 26, 2012
Messages
1,964
Solutions
15
Reaction score
1,579
@lincolnchan, are you asking about a discrepancy in review counts between:

(a) GMB dashboard and the GMB page viewed publicly, or
(b) the GMB page viewed publicly and what's in your AdWords ad, or
(c) the GMB page viewed publicly and what shows up in Local Services Ads?

It's just not clear to me which two places you're comparing. It could either be a filtering issue, an issue with AdWords location extensions not syncing, an issue of customers' writing reviews in the LSA interface when they should have written the reviews directly in Maps, or just a matter of waiting, or a bug. Totally depends on the particulars.
 

lincolnchan

Member
Joined
Jun 3, 2020
Messages
26
Reaction score
5
Hey @Phil Rozek ,

Definitely B: the GMB page viewed publicly and what's showing up from AdWords (the paid listing in Google maps).

Ya I was guessing it's an AdWords location extension not syncing properly...

Thanks!
 

Phil Rozek

Local Search Expert
Joined
Jul 26, 2012
Messages
1,964
Solutions
15
Reaction score
1,579
@lincolnchan, gotcha. In that case, if you delete the location extension and then re-add it in AdWords, and then wait a bit, you should see the correct review count.
 

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom