Reviews not showing up in GMB Dashboard

[warrenpd]

Hi all,

I recently took over a new account and the business has a lot of reviews in Google. I've always been able to respond to reviews through GMB dashboard. For some reason it doesnt show up at all for this account and I have owner level access. Anyone else ever have this problem?

 

[Colan Nielsen]

I checked a few accounts and I can see the reviews in the GMB. Do you mind sharing the GLocal page URL?

A screenshot of the dashboard would help troubleshoot as well.

Thanks!

 

[warrenpd]

Hi,

Here is a screen shot of the Dashboard http://postimg.org/image/5b9xt7syz/

And here is a link to the G+ page https://plus.google.com/+Markettradersinstitute

 

[Matthew Newman]

Hey,

It looks like the page you have access to is just a G+ Brand page. The G+/GMB page that's connected to maps and has the reviews is here: https://plus.google.com/116064526362973109579

I used the google search "site:google.com Market Trader Institute" (no quotes) to find this page.