Lloyd Silver

Member
Joined
Jul 21, 2014
Messages
134
Reaction score
12
First time this situation has come up.

I have a client whose office is in a rural town where the USPS will not deliver to the physical location. Not just for that business, but pretty much the entire town. Everybody has a PO Box.

The client's home is about 35 miles away and he can receive mail there although we'd likely hide the address.

I'm guessing the best course of action is to use the home address, hide it, and set a radius. But there really is a business at the address, they simply cannot receive mail.

I wonder if I called Google help if they could facilitate an exception. I've actually been very positively surprised by the quality of support they provide.

---------- Post Merged at 01:39 PM ---------- Previous Post was at 01:37 PM ----------

Well after posting this question, I did see in "similar threads" the following which provides guidance (thank you to previous responders):

http://localsearchforum.catalystema...sinesses-small-town-can-only-accept-mail.html
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,313
Reaction score
4,241
Hi Lloyd,

If there is a business office and especially if it's in the town he wants to rank in, instead of 30 miles away, much better off to use the office address.

And as you'll learn in training, setting that service area won't help you rank in other areas than the location that's in the dash. Plus there are other downsides to using a home address.

And yes as that thread indicates phone support will manually verify since PO boxes are not allowed. And there is also an email verification troubleshooter, but these days phone support is easier and faster.
 

Phil Rozek

Local Search Expert
Top Poster Of Month
Joined
Jul 26, 2012
Messages
1,834
Solutions
8
Reaction score
1,398
@lloyds

What Linda said. Although it's possible you're in a catch-22, I've also found that in rural areas Google is much more relaxed about the rules. For whatever reason, they're not as picky. My theory is they'd rather have some results to serve searchers than have no results just because of those pesky rules.
 
Similar threads
Thread starter Title Forum Replies Date
L Small town where USPS will not deliver mail Service Area Businesses 3
Noelle Leahy Tool to Find Keyword Search Volumes for a Small Town? Google Local 101 6
L Easy Win! How to Build out Small Town Local Landing Pages - The Magistrate Multi-Location Issues 3
Linda Buquet Easy Win! How to Build out Small Town Local Landing Pages - The Magistrate Multi-Location Issues 3
Travis Van Slooten Businesses in Small Town Can Only Accept Mail Via P.O. Boxes - How To Verify? Google My Business & Google Maps 2
N 54 city pages for small business website Local Search 7
Shelly Reciprocal review network between small business owners Local Reviews 30
djbaxter SEO Cheat Sheet for Small Businesses Organic SEO 0
Zhanna Does Local SEO for small hotels return the investments? Google My Business & Google Maps 4
freerunr Small photos in Business Profile on desktop (aka, knowledge panel) Google My Business & Google Maps 6
Y Will small change of google business name hurt my google business rankings? Google My Business & Google Maps 3
M New, Small Business Located Inside Larger, Established Business: What Should I Have Done? Local Search 0
A Not Ranking In A Small Area Ranking Puzzles 5
liorenda Aggregators and Yahoo Small Business ongoing payment Local Search 2
Steve Attarian Service Area Business with poorly located small retail center. NAP, Categories, Dashboard Data 1
djbaxter Google's Speed Update: Gradual Scale, Small Improvements Matter Organic SEO 1
Garrett Sussman What Is Local Content and Why Is It Important To Small Businesses? Local Reviews 0
Jim Froling Small Thanks with Google-Review Resources Local Reviews 6
Durandl Adwords Express Vs Classic Adwords for small business Paid Search and Local Service Ads 2
Garrett Sussman Online Review Challenges for the Small Business: Low Customer Volume Local Reviews 2
Durandl How to market a small B&B internationally using SEO Local Search 0
Garrett Sussman Building a Local Small Business SaaS Vendors Stack Local Reviews 0
pbarnhart Be An Elf ~ Help Out Your Favorite Small Businesses Local Reviews 2
macdonjo Province-wide search only displays a small area Local Search 1
Garrett Sussman The Modern Loyalty Program for Small Businesses Local Reviews 6
Garrett Sussman Is Your Small Business Ready for Voice Search? Local Reviews 10
Tim Colling Cloud-based accounting systems for small seo firms Consultant's Corner 1
JoyHawkins Should Small Businesses Even Have Blogs? Organic SEO 33
Blake Denman When the eff will G remove biz title as a signal?! (small rant ahead) Google My Business & Google Maps 32
Linda Buquet Want to be a Google Small Business Expert Advisor? Google My Business & Google Maps 7
Dustybones Yahoo About to Spin Off Small-Business Services Local Search 5
H small mystery. . . Google My Business & Google Maps 3
Andy 12 Social Media Marketing Trends for Small Business Mobile & Social 0
G Local Search Consultants: Best to Target Small or Medium Businesses? Consultant's Corner 4
Andy How Small Businesses Can Nail Social Marketing Mobile & Social 2
Linda Buquet Groupon Launches Business Directory with Millions of Small Business Listings Local Search 5
Dustybones Optimizing for IYP and Small Business Directories in a Post-Pigeon World Local Search 0
Linda Buquet 22 Local SEO Tips and Tricks for Small Business Local Search 5
Dustybones Fantastic list of free Local SEO Resources for businesses on a small budget Local Search 3
Dustybones Can small sites rank better than larger sites that have more traffic? Local Search 0
Linda Buquet 61 Best Social Media Tools for Small Business Mobile & Social 0
Travis Van Slooten How Do You Market A Small Business in a Small Market? Local Search 3
Nyagoslav Small But Important Clarifications to the Google Local Quality Guidelines Google My Business & Google Maps 8
Linda Buquet Local SEO: Link Building for Small Businesses Local Search 5
Travis Van Slooten New FREE Citation Tool for Small Business Owners Finally Completed Local SEO Tools & Software 7
Linda Buquet Souping up your SERPs: Snippet Optimization for Small Biz SEO Local Search 3
Linda Buquet Does Google Hate Small Businesses? Asks Hubspot Local Search 4
Travis Van Slooten ATTN Small Business Owners: Build Your Website Before You Do Anything Else! Local Search 2
Travis Van Slooten What Impact Will Google Now Have For Small Businesses? Local Search 5
Linda Buquet Are SEOs Destroying Small Businesses? SEO Ethics and SMB Responsibility Local Search 0

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom