Suspected NAP issues

[mandeepb]

Hi,

I have been doing a local citation audit for our local client using Bright Local. There's been an issue since I started doing it. I have updated many citations manually, which I had created last year. But the Bright Local tool is still showing issues with the NAP. Attached screen shot. Any comment would be grateful

 

[Kristian Bannister]

Hi @mandeepb,

Kristian from BrightLocal here

Sorry to hear you've run into an issue with your audit. I have a good idea on how to resolve it but I'd need to check the specific report to be sure.

One of our Customer Success team has a good idea of which report this screengrab is from.

If it's ok with you, they're going to reach out to you directly to walk you through the solution.

Thanks,
KB

 

[mandeepb]

Hi @mandeepb,

Kristian from BrightLocal here

Sorry to hear you've run into an issue with your audit. I have a good idea on how to resolve it but I'd need to check the specific report to be sure.

One of our Customer Success team has a good idea of which report this screengrab is from.

If it's ok with you, they're going to reach out to you directly to walk you through the solution.

Thanks,
KB

Hi @Kristian Bannister

thanks for the response. Yeah, that would be great if you can help me out. How would you contact me?

 

[Kristian Bannister]

Hi @mandeepb,

I'll start a private conversation with you so you can confirm your contact details.