Where Did Messenger Go?

[coppaz]

I could have sworn that I saw messenger like a year or two ago but I don't see it in my GBP. What's the word on that nowadays?

 

[coppaz]

anyone

 

[Stefan Somborac]

@coppaz - The messaging feature was deprecated on July 31. See Changes to Google Business Profile chat.

It's being replaced with SMS and Whatsapp messaging, but that's still being rolled out.

Chat options are currently available for select regions and might not be available for your Business Profile. This feature is not yet available in the US.

From How to chat with customers from your Business Profile.