New Report a Problem Options

Colan Nielsen · Mar 11, 2015

This is new to me. It appears that there are now additional options when reporting a business in Google Maps.

Anyone else seeing this? What do you think?

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Phil Rozek · Mar 11, 2015

Nice find, Colan. It does look like that toggle feature (at the top of the display) is new.

Jo Shaer · Mar 11, 2015

Yes! I saw those yesterday when I wanted to report someone who was not hiding their address when they worked from home. But I wasn't sure which box to check. Private?

Andrew Sawyer · Mar 11, 2015

Jo Shaer said:
Yes! I saw those yesterday when I wanted to report someone who was not hiding their address when they worked from home. But I wasn't sure which box to check. Private?

It would be Spam if verified listing.

Colan Nielsen · Mar 12, 2015

Just did a quick blog post with what I think the key takeaways are - New Way To Report Issues on Google My Business | Imprezzio Marketing

What do you think the takeaways from this update are?

Andrew Sawyer · Mar 12, 2015

Colan Nielsen said:
Just did a quick blog post with what I think the key takeaways are - New Way To Report Issues on Google My Business | Imprezzio Marketing

What do you think the takeaways from this update are?

They have or are very close to fixing the Reporting side of things after the unification of the Local and MapMaker databases.

Colan Nielsen · Mar 12, 2015

That is very exciting indeed.

Phil Rozek · Mar 13, 2015

Good coverage in the post, Colan.

I find it interesting that Google doesn't even make you sign into a Google account to leave feedback. (I just reported a duplicate listing without signing in.)

BTW, the reCAPTCHA on the Imprezzio blog seems to be broken. Tried to leave a comment on there, but couldn't.

Colan Nielsen · Mar 13, 2015

Thanks Phil! I didn't realize you could leave feedback if you aren't signed-in. Good to know.

mborgelt · Mar 13, 2015

I think they may be doing some quality control here. Taking a page out of the market research book, they may be trying to find the biggest flaw via user responses then work to create a solution for users. At least that's what I would use this data for if I was on the receiving end of it.

eva evan · Mar 15, 2015

this feature has not arrived in the UK yet

Jo Shaer · Mar 18, 2015

Andrew Sawyer said:
It would be Spam if verified listing.

Thanks Andrew - only just saw this. I have been reluctant to 'dob people in' for showing their home address but these are guys who are marketing themselves as SEO specialists and taking up 3 of the 7 pack.

I think the time has come!

Colan Nielsen · Mar 18, 2015

I agree with you Jo. I think a lot of business owners who are SAB's don't even realize that they aren't set-up with proper service area settings. So I usually give the benefit of the doubt.

However, I also agree with you that I would submit the report if there were other factors that made it pretty clear that they were purposefully spamming.

Andrew Sawyer · Mar 18, 2015

If its a verified listing then its purposeful spamming. Otherwise its just spam, either way it violates the rules and is properly removed as such.

Colan Nielsen · Mar 18, 2015

If it's a verified listing, most likely purposeful, yes. But not always. And I don't think messing up on the settings in the dashboard is cause for listing removal.

New Report a Problem Options

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