Recent content by aaronb

Jeez. Ok that is great Info to know. Thanks, Jason!

That tracks with the little we could find on them too. Just doesn't seem to add up to being legit.

We had a client approached by a company called OK Local for some Local listing optimization, review management and voice search optimization items. The is issue is we have never heard of them an cannot even find them on BBB. Has anyone had any experience with this company and know if they are...

Elizabeth, So the update on this is after we contacted support through the form, provided their lease etc. Google has suspended the listing. My guess is that this might actually be a good thing since we can provide the documents and show them that they are at that address.

Thanks, Elizabeth. We just submitted the contact form to Support with a highlighted copy of the lease agreement for them. Hopefully we will see some movement soon.

Hello, We have a client that has now done a Video Verification on an address change for his listing twice. The first time it was showing pending edits and then moved to up to a 30 day wait for Google to process it. After the 30 days they made him video verify again. Which he did and the listing...

Thanks, Colan

We are working with connections of Google Ads and GBP's. The issue that came up in trying to link them is clients we have that have multiple locations. Each location has a different email per GBP. The question I had was can we add an email/user of an Owner on one GBP and make that same email...

Thanks Colan I'll move to that.

Any help with this would be greatly appreciated. Thanks!

We recently had one of our clients in the chimney industry have their GBP suspended. We went through all appropriate checks and submitted the reinstamtent form to Google. The response we received back was they needed a utility bill/ business license to proceed. We submitted a utility bill with...

We have a new website client that their previous marketing company still has ownership of their GBP. That company has refused to transfer any access back to the business owner. My question is if the previous company does not accept a request for access what are our options for gaining control...

So to update. I replied back to the original thread with Google support. I provided screen shots of three reviews that were left, that did not go through. I asked support to help find these reviews and push them through. So far I have check back three times and have not gotten one answer back...

Colan, Thanks that is good advice. I'll see about reaching out to support to clarify.

We recently starting working with a HVAC company. In the process of getting access to their GBP we noticed something strange. When we log in to the back end of GBP Dashboard for them the GBP listing has one address, but when you click on it the listing opens up in search with a different...