Recent content by ericreiss

I work in marketing for a law firm. We recently changed our name in January of this year from The Sawaya Law Firm to The Wilhite Law Firm. Despite moving to a new domain, updating as many citations as possible, and even updating the schema with a fine-tooth comb, when you do the search...

Thank you, both! I posted in the GBP community now. https://support.google.com/business/thread/214913244?hl=en&sjid=2599753879360171862-EU

Hi, everyone. I have a client listing (bankruptcy attorney) that was suspended. It is a soft suspension, meaning it still appears in the SERPs, but it says suspended in the dashboard. This is a real office that has been open for 10+ years and I sent Google the business licenses. Google...

Thank you, Elizabeth!!!!

In this article: https://www.linkedin.com/pulse/google-my-business-profile-name-policy-length/?utm_source=share&utm_medium=member_ios&utm_campaign=share_via It says that: Google allows businesses to include up to 50 characters in their name field . I am trying to figure out whether that is...

Hi, Jeff. This is very solid advice. Thank you so so much for taking the time to write that message. I wish you so many blessings! Eric

My firm recently changed its name, and the knowledge panel has the incorrect name. Any idea how I get the knowledge panel updated?

We recently changed business names and all of our GBP locations have the correct new business name. However, above the map listings, it still has the wrong business name. How can I get that updated? Here is a screenshot that shows the problem where the old firm name appears above their locations.

Thank you everyone! We were able to add the REMOVED listing back to our agency dashboard without needing to verify it. Although we needed to start the listing from scratch, we at least we are able to do that without going through Google support.

Hi, everyone. Today we were able to get this listing added using our agency account (without verification needed), so I think this is resolved. Thank you everyone for your help with this!

Hi, Ehg! Thanks for asking me. The profile was managed with our agency account. However, the business owner was also an admin and maybe previous vendors where admins also. Eric

Hi, Everyone. The business profile for our business, Jainchill & Beckert in Plainville, CT, was removed through the user dashboard (we are not sure if this was done maliciously or accidentally). I made a new listing on Dec 14th, verified the listing using the business phone number, and was...

The law firm I work for had their profile disappear over the weekend from search and our dashboard. We did not get an email related to a suspension. The NAP is. Jainchill & Beckert, LLC 144 W Main St Plainville, CT 06062 (860) 351-5254 Has anyone experienced this before? It is a staffed...

I work for law firms and I found that one of our law firms has like 10 listings on Bing, all at different addresses and wrong. How can I work with Bing to clean this up since if try to claim the listings, the postcard would be sent to the wrong address?

Hi, guys. I had a bing local question that I thought I would ask here before posting to the main group. I work for law firms and I found that one of our law firms has like 10 listings on Bing, all at different addresses and wrong. How can I work with Bing to clean this up since if try to claim...