Adding WhatsApp contact to GBP

[jrobbins]

Is the WhatsApp/SMS functionality (for GBP) not rolled out quite yet? I cannot see on my profile where the "chat" option is available. Any input would be great!

 

[petercanthropus]

I have had the 'Chat' feature since November 12. Yesterday I implemented it for the first time and I have to wait for it

 

[jrobbins]

Peter,

I'm just not seeing that "chat" box you show when I go to a profile then choose:

Edits / Contact......

 

[petercanthropus]

It should appear after the ‘Phone number’ field. I'm not sure if it's available to everyone at the moment. But you could open a ticket to support to find out or post it in the community.

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[jrobbins]

Thank you. Will do. Joy? can I send you something?

 

[jrobbins]

Has anyone heard if the WhatsApp/SMS feature is operational yet???

 

[Atul Sharma]

It might not available in GBP profile. But if it appears in the contact information section below the phone number option.

 

[jrobbins]

All I am seeing is "Phone Number"......The "Chat" option below "Phone Number" is not showing on ANY profiles...