HoosierBuff

Member
Joined
Dec 12, 2013
Messages
313
Reaction score
86
I just had another new client sign on, and when I went to look at their GA data, there was nothing there. I'd say I'm surprised, but, really, it happens so often.

I just took a census of my current clients, and I realized that at least 50% have major issues with Google Analytics at the start of the engagement - such that there really isn't any year over year data.

I think it's kind of amazing, and is just another reminder of how little business owners know about their web business.

I'd say that the most common issues are:

1. GA not implemented at all
2. Moved to new site, have no idea where the old code is/was
3. Mobile version of the site not tagged.

. . . and to be totally honest, if it is a client that later becomes difficult, it is a failing of mine that I can get a bit dismissive of their concerns (like, really? you are so upset about your traffic, the traffic you didn't even know what you had until I fixed it for you?).
 
Joined
Oct 25, 2013
Messages
752
Reaction score
286
I've found that a lot of business owners tend to have laser vision. It's more like, as soon as they're investing any time and money in it at all, it's on their radar and their standards go way up. Kind of makes sense, I suppose it's a human nature thing, especially for people (like business owners) that have a million plates they're trying to juggle all at once. I imagine an HR consulting firm for small businesses would have equal things to say about client concerns during a transition to new processes in that arena too.

For what it's worth, getting GA set up is one of the first things I have in my prospecting funnel, and that's not the only place I mention it. If someone decides to hire me, it's nice if they have a backlog of data. All the more if it's thanks to an email from me from 6 months ago. It's not as good as year on year data, but better than nothing.
 
Similar threads
Thread starter Title Forum Replies Date
djbaxter Google: CWV is not a ranking signal, at least not yet Organic SEO 1
C Least Expensive Service for Issuing/Tracking Feedback Requests Local Reviews 2
A What's the least that you would charge for a Local campaign? Consultant's Corner 20
D A client has 3 verified GMB's across 2 states,with service pages for each location. Should service pages have only their respective locations address? NAP, Categories, Dashboard Data 3
B Multiple practictioners in one area- my client is getting bumped out Ask a LocalU Expert [PRIVATE] (LocalU) 4
Jen Currier Would you set up an Architect client with a Hybrid/SAB GMB listing if the location was residential? Service Area Businesses 2
Jen Currier Is there any advantage, besides a single sign in, to having all clients connected to our GMB account? Google My Business & Google Maps 3
Tim Colling I'm getting calls from "Google Maps" at 650-206-5555, asking about clients' hours - are they legit? Google My Business & Google Maps 14
valentinb13 GMB uses residential address—but client wants to use PO Box for other citations... Citations 3
J New client with existing spam Moving or Name Changes 7
LauraUK SAB's - can a client without a Gmail leave a SAB a review. Service Area Businesses 3
M Google changes client's 5 year old, verified GMB to a duplicate listing Google Duplicates & Merges 7
M Google keeps reverting our clients address, no matter how many times we send a postcard Moving or Name Changes 4
Eoghan_MFeed Great customer review we pulled in for a client Break Room: Chat and Off Topic 0
D Client's Competition Keeps Trying to Take His Listing Spam on Google 2
ryannbull We have added a question to our client's Google My Business Q&A section and it keeps disappearing. Is anyone else experiencing this problem? Help & Support for Google Local 4
CarrieHill Switchbird Solves Lead Nurturing & Client Communication for Agencies and Their Clients LSF News and Announcements 11
Ben Walsh The client won't drop it with disavowing links Ask a LocalU Expert [PRIVATE] (LocalU) 4
Joe Good Client verified but pending since 10/19/20 Help & Support for Google Local 2
M Client Says SEO Should Be Paid By Commission Only Consultant's Corner 15
S Clients Business name now has an "A" in front of all it's YEXT site listings Citations 1
H Multiple negative reviews and threats from one client Local Reviews 3
LocalSEODat Need help with a suspended GMB - Client had home address as place of biz, then suspended. Fixed to meet customers and got reply with no reason Service Area Businesses 6
coachmarino Company trying to sell client back their own GMB? Google My Business & Google Maps 4
D GMB Expansion for SAB Client who Acquired a Business Google My Business & Google Maps 1
brettmandoes Products - appears for some HVAC clients, but not others Google My Business & Google Maps 5
J Unable to Log Into Client's GMB with Agency Email Help & Support for Google Local 5
djbaxter SEO Company Sabotages Ex-Client's GMB & Maps Listing Google My Business & Google Maps 0
I Client Suspended Thread: Please Help Help & Support for Google Local 5
A Help Client gets "Invitation failed (Role not allowed)" when trying to add Organization ID Help & Support for Google Local 6
C Client with multiple address across citations and web properties All Things Google My Business [PRIVATE] (LocalU) 3
rossdunn Setting Up Foursquare for a Client Ask a LocalU Expert [PRIVATE] (LocalU) 3
david.victor Facebook disabled advertising and post-boosting for a client Mobile & Social 4
nathangdavidson Need to change the building name for a client Google My Business & Google Maps 2
CoRichardson Incorrect "Located in" Description in Client's Knowledge Panel Help & Support for Google Local 13
lincolnchan Attribution Links in Clients' Footers Organic SEO 7
Lachlan_Wells When you accidentally connect your fake location to the wrong client Spam on Google 2
georgebizpro Client's local rankings tanked in early/mid September, why? Google My Business & Google Maps 1
Lanerizz Tale of Two Cities And A Client on the Border Moving or Name Changes 6
L How do I set notifications for Google my Business edits that were not done by us or our clients and how to know what Google updated? Google My Business & Google Maps 2
Bryan Bloom 👉 Ahrefs Users - Are you aware they removed client alerts? Is this an issue for you also? Local SEO Tools & Software 5
nathangdavidson Asking clients to use specific words in Google reviews, against guidelines? Local Reviews 2
J Claiming a Directory Listing For a Client Citations 9
R Clients Willing To Link To Each Other Local Search 5
Barb Davids Create an event that my client works for but didn't create? Google My Business & Google Maps 1
j_holtslander Couple of 12 hour old reviewer accounts astroturfing client. Spam on Google 6
Mmclean07 What’s the best tool for managing a client listings? Local SEO Tools & Software 7
JaredCaraway Another business is using my client's name - best course of action? Google My Business & Google Maps 3
AndySimpson Client Brand now a Knowledge Panel Google My Business & Google Maps 4
Eric Rohrback Campaign Planning for Clients Consultant's Corner 11

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom