Blended Results: G+ Page going to "Posts" not about!!

[HurricaneK8]

I'm not sure if Google is testing this and I just randomly clicked on the right one to see it, but if you search https://www.google.ca/#q=orthodontics+toronto and click on the G+ page for "Village Orthodontics - Yorkville" it lands on the Posts page instead of the About page like everyone else!

I find this weird because they have 3 reviews, so that would be why I would want to see their G+ page (plus the map for directions).

Has anyone else seen anything mysterious like this?

 

[Linda Buquet]

Kate, most of the results do that and have for a long time.

We've complained to Google several times, so they are aware the link should go to the About page. ESPECIALLY since many businesses are not actively posting.

Maybe in their narrow thinking they believe if someone wants to see reviews they will click reviews from the SERPs and they show up in the overlay. Or maybe to try to drive more G+ engagement, I don't know.

But we've said if nothing else there should be an option for the business owner to choose.

 

[Linda Buquet]

Actually in checking the SERP you linked to, it looks like they did make one small change.

Looks like the ones that have 0 posts do go to About now.

Looks like Village is the only one in that pack with posts, so that's why it goes to post page. In the recent past ALL went to posts even if there were none.

 

[HurricaneK8]

Interesting! I've never seen it before. Usually when I click on the G+ page it goes to the About

 

[RobinOctane]

Sometimes, when I link to the Google plus page, I link to the about page directly to avoid this.

 

[Dustybones]

The page defaults to the Posts after you change the URL to a custom URL, but now that I'm looking in other cities I'm seeing this is not consistent. I don't convert these anymore for that reason.

https://plus.google.com/+VillageorthoCaYorkville

 

[Colan Nielsen]

Ninja Move #1 in this great post by Phil has a great trick that can make the post tab more attractive (if you have some positive reviews) - 3 Nimble Moves for Local-Review Ninjas | LocalVisibilitySystem.com