snysarah

Member
Joined
Nov 27, 2018
Messages
21
Reaction score
8
Hi, has anyone been able to successfully have CallRail numbers in the Call Only ads? In the past I would have to temporarily put the tracking number on the site just to get the ad approved, but that's not even working anymore. It'll be approved for a day or two, then it will go back to Disapproved. Has anyone else experienced this or have any suggestions on what to do? I've been on an endless loop of trying to push them through. I haven't been able to find a Google rep who can help, and CallRail recommended verifying through Google Search Console, which we already did and it still went back to Disapproved after being Approved for a couple of days. Thanks.
 
Last edited:

snysarah

Member
Joined
Nov 27, 2018
Messages
21
Reaction score
8
Update: Just copied the ads and launched some fresh ones. The idea being that now that Google Ads and GSC are linked, maybe they'll pass through easier. As of now they are approved. Fingers crossed it holds. I still find it odd (and crazy-making) that these can go back to disapproved even after getting approved.
 

pbarnhart

Member
Joined
Apr 5, 2013
Messages
86
Reaction score
80
We use tracking numbers in Google Ads quite frequently, both through our own system and using Call Rail. We haven't had a problem as long as we submit the phone number appearing on the website as an account call extension first. Once that is approved and verified, adding other numbers at the campaign level has never been an issue. Simply add it as a call extension and wait until it's approved before using it in any call-only ads.
 

MeganR

Member
Joined
Oct 29, 2017
Messages
77
Reaction score
26
We use tracking numbers in Google Ads quite frequently, both through our own system and using Call Rail. We haven't had a problem as long as we submit the phone number appearing on the website as an account call extension first. Once that is approved and verified, adding other numbers at the campaign level has never been an issue. Simply add it as a call extension and wait until it's approved before using it in any call-only ads.

I agree with this strategy. I've had absolutely no issues incorporating Callrail numbers into my call only ads when:

1) I add the call extension and 2) I update the phone number on the landing page to the Callrail number.

The one thing that I have NOT done, but I'd love input is to update to callrail ads for my locations where I have a GMB listing with location extension associated with ads.

I've been hesitant to update to a callrail number to track, due to a fear that my location extension will no longer show in expanded text ads if the number doesn't align with GMB number.
 

pbarnhart

Member
Joined
Apr 5, 2013
Messages
86
Reaction score
80
We've never had to do step 2.

To track the GMB listing when reached via Google Ads or shown in the map listing, simply add a tracking number to Advanced information > Google Ads location extensions phone. Works great.
 
Similar threads
Thread starter Title Forum Replies Date
Ben Walsh Latest Best Practices For Dynamic Tracking with CallRail? Ask a LocalU Expert [PRIVATE] (LocalU) 1
Justin Mosebach CallRail Now Integrates Directly into GMB Local SEO Tools & Software 5
codyecp CallRail - Main Line Tracking & Google Analytics Conversions Local Search 0
snysarah CallRail goals in Analytics not showing up in Google Ads conversions Paid Search and Local Service Ads 10
E How to even get 1 call on LSAs Paid Search and Local Service Ads 3
Chris Ratchford Google Analytics - setting up goals for click-to-call Organic SEO 2
0 Primary Owner hospitalized and has a stroke. Need to add myself as a manager. Verifying via phone calls only grants me Site Manager access. Help & Support for Google Local 2
Tim Colling I'm getting calls from "Google Maps" at 650-206-5555, asking about clients' hours - are they legit? Google My Business & Google Maps 14
L Apple Maps With Call Tracking Number On Website Citations 4
CarrieHill Direct Traffic Look Odd? Your Call Tracking Metrics Setup May Be to Blame Google My Business & Google Maps 0
Scott ClientClicks Call Tracking for Local Service Ads Paid Search and Local Service Ads 4
lukeelliott Using DNI Call Tracking With Website Connected To A GMB Listing Google My Business & Google Maps 1
W Call Tracking being Removed NAP, Categories, Dashboard Data 10
J Local Service Ads (LSA) impact on GMB calls? Paid Search and Local Service Ads 2
H How would you interpret increasing discovery views, decreasing phone calls? Google My Business & Google Maps 5
Colan Nielsen "Preview Call History" Beta Appearing in GMB Google My Business & Google Maps 20
lukeelliott Wanted to make a forum post about DNI call tracking. Contact Us Messages 1
hajnasiewicz What is this type of knowledge panel called Local Search 5
Chris Ratchford Can't find call tracking on website... need to remove it Ask a LocalU Expert [PRIVATE] (LocalU) 2
Ben Walsh Call Tracking best practices Ask a LocalU Expert [PRIVATE] (LocalU) 3
JoshuaMackens GMB Ads - Call Tracking Phone Number Paid Search and Local Service Ads 6
Caroline Call Now Button Disappeared on Google Posts Mobile? NAP, Categories, Dashboard Data 2
ashley.smith Business Hours - After hours calls go to call center Google My Business & Google Maps 7
Digitaldar Can't Get a Postcard or Call - How to Verify? Google My Business & Google Maps 6
K Fake Google calls Spam on Google 2
H What is a live video call? Google My Business & Google Maps 3
Tim Colling Call Tracking Metrics Alternatives? Local SEO Tools & Software 4
G Reporting a fraud calls Google My Business & Google Maps 1
Tim Colling Call Tracking vendors - Which to you use for GMB? Google My Business & Google Maps 9
djbaxter CallJoy: Why did Google Call it Joy? Break Room: Chat and Off Topic 8
obcted Call Tracking In GMB Citations 12
djbaxter Bank employee gives customer's business negative Google Review after frustrating phone call Local Reviews 1
M How Does Google Calculate Call Only Ad Charges? Paid Search and Local Service Ads 4
Greg Gifford GMB verification prank call from Pubcon Google My Business & Google Maps 14
C Can I have a perminant CALL NOW button as part of the Three-pack? Google My Business & Google Maps 6
wideangle SEO implications of call tracking numbers on a local directory site Citations 19
M Google Ads Defaulting to Account Level Call Reporting on 9-9-19 Paid Search and Local Service Ads 0
Tim Colling Call Tracking Metrics no longer provides phone support Recycle Bin 1
H Claiming Facebook with a phone call Citations 4
Steven12 Calling All Power People in this Group... (You'll Know First) Local Search 5
V Is There A Way To Avoid Google Confirmation Text/Calls? Local Search 5
D Call Only Ads vs. Call Only Campaigns - Correct Set-up Paid Search and Local Service Ads 4
JoshuaMackens Dynamic Number Swapping (Call Tracking) Being Crawled By Google On Website Local Search 20
AndySimpson Spam Reviews / Listings - A Call To Arms Local Search Experts Forum 4
hajnasiewicz Google Assistant Calls - manually opt out Multi-Location Issues 5
Phil Rozek New naming policies for call-only ads - would be nice if applied to Google My Business Paid Search and Local Service Ads 1
Your_Cedric Call Only Ads - 2 Headlines Paid Search and Local Service Ads 1
Tim Colling GMB Insights call report wrong by a factor of 3 - Surprising? NAP, Categories, Dashboard Data 4
JoyHawkins Do Call Tracking Numbers Impact Ranking? Local Search 3
FriarTuck00 GMB Call Tracking Number Showing Up on Other Listings Citations 28

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom