Tim Colling

Local Search Expert
LocalU Member
Sep 3, 2014
Reaction score
This seems to me like a cheesy "pay for reviewing us" play. Do you disagree? Are you surprised that this is an offer to be paid for a review by an agency acting on behalf of Moz Local?

I generally have a good impression of Moz Local and would probably give them a good review.

This offer is different. My review, my opinion as a consumer, is not for sale.

Maybe that's just me, though. Miriam, do you know anything about this?

Anyway, this what I'm talking about.

This came in my email today:


I'm reaching out in the hopes you could contribute a review of Moz Local on G2 Crowd. Moz Local kindly provided your contact information because you are a user of their product. We are reaching out to hear your unbiased opinion on their products.

G2 Crowd is an independent review site where nearly 100,000 professionals like you are sharing their opinions on the software they use. Your review will help your peers make better decisions when purchasing organic search marketing software.

To say thanks for taking the time to share your feedback, we're offering a $25 Amazon.com gift card* to the first 20 Moz Local users who complete a review. The gift card is from G2 Crowd - you will receive the gift card regardless of the content of your review.

You can add your review of Moz Local here.

If you have any questions about G2 Crowd or the review process, don't hesitate to ask.

Thanks for your help,


Molly O'Hare
Community Manager
G2 Crowd
Jul 23, 2012
Reaction score
Hey Tim,
We're always looking to get feedback on our products so we can make them better. We partnered with G2 Crowd to hopefully get some tips on how to make our product more useful. We're specifically not stipulating that reviews should be positive and we are really looking for honest feedback.

That being said, I can see how this outreach might be perceived as though we're trying to exchange a gift for a review. Please be assured that is not our intention. We're taking your feedback to heart and will be more mindful of how we approach gathering customer feedback on our products with future outreach efforts. Thanks for being honest about how this struck you. We're grateful for your honest input.
Jul 23, 2012
Reaction score
Thanks, Tim :) (and you, too, Colan - it was so nice getting to chat with you yesterday on the phone!)

And thanks to Linda, as always, for making this forum so welcoming to all of us.
Similar threads
Thread starter Title Forum Replies Date
Oliver Keates BBC - "Man to pay £25,000 damages over negative TrustPilot review" Local Search 6
S What backlink work for a client paying $500 and $1000 a month? Consultant's Corner 8
JoyHawkins Free Webinar: Is Pay-to-Play the Future of Google My Business? Events 1
G Backlinks like local BBB and local area chambers of commerce worth paying for? Local Search 25
Linda Buquet Welcome to the New Adwords, PPC & Google Pay-to-Play Forum Paid Search and Local Service Ads 1
Linda Buquet Local SEO & Adwords: Pay-To-Play Looming - Will you Offer Adwords Management? Paid Search and Local Service Ads 9
K Google Testing 100% Pay-To-Play Nearby Local Business Ads At Top of SERPs Paid Search and Local Service Ads 20
Linda Buquet 5 Google My Business Dashboard Warnings you Need to Pay Attention To Google My Business & Google Maps 0
P Local Search -- the new Pay-to-Play eco-system Local Search 8
Adamk Pay Per Click Conversation about Reach Local Recycle Bin 22
JoyHawkins A Directory's Approach to Doing Business: Pay us or we delete your free listings! Google My Business & Google Maps 4
JacobPuhl More Users are Clicking on Pay Per Click Ads? Seems YES Local Search 0
Travis Van Slooten When Does It Make Sense To Pay for Premium Placement on Directory Sites? Local Search 14
R I'll pay for help. Over my head Help & Support for Google Local 13
JoyHawkins Reviews Not Publishing Local Reviews 6
NevenaIvanova Removing off-topic reviews posted before the business started operation Local Reviews 8
Phil Rozek Google Maps reviews get "New" label for reviews less than 1 month old Local Reviews 5
JoyHawkins Get Custom Responses to Online Reviews Local Reviews 3
Barb Davids Review restriction for dentists in AU? Local Reviews 3
W Is it possible to remove reviews on GMB? Local Reviews 4
D Spam Fighting With Reviews Spam on Google 7
harmony How Does Google Choose Service Options in a Review? Local Reviews 6
abbiebeltran Google Reviews Now Have 'Service-Testimonial-Tags' at the Top Local Reviews 1
S Local Services Ads - Fake Reviews Local Reviews 1
djbaxter Google Maps Removed 55M Reviews & 3M Fake Business Profiles Spam on Google 4
E Review Spammer Help & Support for Google Local 2
C Fake google reviews on google my business Contact Us Messages 2
Greg Bernhardt Why some categories show review snippet and some don't? NAP, Categories, Dashboard Data 1
DangGood GMB showing 2 Review sections at Zero Google My Business & Google Maps 0
Steve Attarian Has anyone had luck removing a Review by a non customer that gave one star because she noticed that the staff didn't wear masks when she walked by? Google My Business & Google Maps 4
swmaher Competitor Buying Fake Reviews Local Reviews 1
LauraUK SAB's - can a client without a Gmail leave a SAB a review. Service Area Businesses 3
M Google rule for collecting reviews from a dedicated tablet inside a store ? Local Reviews 8
micromano Will changing a business name in GMB cause reviews to be lost? Moving or Name Changes 3
R Facebook reviews dropped to 0; Google filtering reviews temporarily? Local Reviews 2
A Diminishing Returns on Number of Reviews? Local Reviews 6
Eoghan_MFeed Great customer review we pulled in for a client Break Room: Chat and Off Topic 0
MatGee Multiple Practitioners at Medical Office, Is It Possible To Share Reviews? Google My Business & Google Maps 2
djbaxter Webinar The State of Online Reviews in 2021 - January 14th at 2pm EST Events 0
C Review attributes gone missing Local Reviews 1
abbiebeltran Disgruntled former employee leaves 9 1-star reviews and counting on GMB listing Local Reviews 5
Koray Tuğberk GÜBÜR Review Schema Mark up and Google My Business Reviews Local Search 4
Professor M No Reviews on Local Packs for Car Wash Category in Different Countries Google My Business & Google Maps 1
rickvidallon Delay in Seeing New Reviews Postings Dec 2020 Local Reviews 2
nathangdavidson Anyone noticing reviews not being added to profiles? Local Reviews 5
Antonio 4500 plus reviews suspended for a 26-year-old hotel business. Local Reviews 17
Chris Ratchford Yelp won't remove a review from a rude reviewer Local Reviews 15
D Promote Reviews to Practice's Main GMB Profiles or Individual Doctors' GMB Profiles Local Reviews 1
jeff_taylor GMB Removes Reviews from Local Pack Local Search 0
H Multiple negative reviews and threats from one client Local Reviews 3

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert

Top Bottom