Client Locked Out Of GMB

[caseytoni12]

An old employee set up my client GMB, and the client has no contact with the employee.
We need to get into the GMB and make changes
Is this possible?

 

[Colan Nielsen]

You can request ownership of the profile.

https://support.google.com/business/answer/4566671?hl=en

 

[caseytoni12]

Here is the issue when I try to claim it its ask to verify by phone but that number doesn't work anymore