HoosierBuff

Member
Joined
Dec 12, 2013
Messages
315
Reaction score
86
Hi All,

One quick question. I had a client that suddenly went to https without telling me, but, they also went from Home - www.domainname.com to Home - domainname.com

Google has gone out of the way to communicate that these kinds of changes are not to be penalized anymore (at least, http to https). I'm not sure if they meant ALL types of redirects.

My advice to my client is to move it back to the original subdomain, with the https. My question is, am I being too sensitive? Will they be ok just as is?

I just think, you can't risk it with these sorts of things, and even though Google says one thing, and their outward pronouncements may be correct, I don't want to misinterpret it - or apply it to a different situation.

(and, I'm kind of pissed at myself for not noticing the www. non www issue)
 

djbaxter

Administrator
Administrator
Moderator
Joined
Jun 28, 2012
Messages
3,515
Reaction score
1,660
Switching to https may result in a temporary period of time where re-indexing needs to be redone. The change from www may also cause that. But it shouldn't last more than a few months. The switch to https is absolutely a good idea and you may as well take care of the other switch at the same time.

Make sure the redirects are done correctly. Make sure you make the correct corrections to the preferred version in GMB, etc.
 

Eric Rohrback

Moderator
Joined
Oct 3, 2012
Messages
1,021
Reaction score
343
Make sure they did the switch right as well. Crawl the site and look for any mismatched internal links. The biggest fails i've seen is in migrations like this where the team implementing overlooked something major.

Switching both protocols will kill the site if it was done incorrectly. Cover all bases by crawling, identifying any missed links, redirecting the old versions, and then of course fixing the internal links so they're coded correctly on the site. No use in sending users through redirects if it's not needed. Also check for redirect loops/chains when you do that.

Basically anything you look at and think "well... duh of course you need to do that," check anyway. You wouldn't believe how many "basic" things experienced webmasters miss. If they had a quality assurance (QA) checklist when making the changes - which they should have if they were organized - then ask for that too. It's always good to double check what passed or failed QA.

For your question, "My advice to my client is to move it back to the original subdomain, with the https. My question is, am I being too sensitive? Will they be ok just as is?"

Depends. All depends on the rationale for the subdomain switch and whether it was implemented correctly.
 

Tim Colling

Moderator
Local Search Expert
LocalU Member
Joined
Sep 3, 2014
Messages
1,283
Reaction score
706
I'd also add these suggestions:

Claim all four versions of their URL in four different Google Search Console accounts and then indicate to GSC which one is the preferred version (the non-www https one).

For the preferred one, in that one's GSC, do these things:
  • Add a sitemap and test it
  • Do a Fetch and Render
  • Request Indexing on the completed fetch and render
 
Similar threads
Thread starter Title Forum Replies Date
F Client Went Wild Local Search 5
BekahBerry Managing one client with multiple listings and need to be alerted to reviews All Things Google My Business [PRIVATE] (LocalU) 1
H Seems like someone is trying to Steal my clients GMB Google My Business & Google Maps 5
D A client has 3 verified GMB's across 2 states,with service pages for each location. Should service pages have only their respective locations address? NAP, Categories, Dashboard Data 3
B Multiple practictioners in one area- my client is getting bumped out Ask a LocalU Expert [PRIVATE] (LocalU) 4
Jen Currier Would you set up an Architect client with a Hybrid/SAB GMB listing if the location was residential? Service Area Businesses 2
Jen Currier Is there any advantage, besides a single sign in, to having all clients connected to our GMB account? Google My Business & Google Maps 3
Tim Colling I'm getting calls from "Google Maps" at 650-206-5555, asking about clients' hours - are they legit? Google My Business & Google Maps 14
valentinb13 GMB uses residential address—but client wants to use PO Box for other citations... Citations 3
J New client with existing spam Moving or Name Changes 7
LauraUK SAB's - can a client without a Gmail leave a SAB a review. Service Area Businesses 3
M Google changes client's 5 year old, verified GMB to a duplicate listing Google Duplicates & Merges 7
M Google keeps reverting our clients address, no matter how many times we send a postcard Moving or Name Changes 4
Eoghan_MFeed Great customer review we pulled in for a client Break Room: Chat and Off Topic 0
D Client's Competition Keeps Trying to Take His Listing Spam on Google 2
ryannbull We have added a question to our client's Google My Business Q&A section and it keeps disappearing. Is anyone else experiencing this problem? Help & Support for Google Local 4
CarrieHill Switchbird Solves Lead Nurturing & Client Communication for Agencies and Their Clients LSF News and Announcements 11
Ben Walsh The client won't drop it with disavowing links Ask a LocalU Expert [PRIVATE] (LocalU) 4
Joe Good Client verified but pending since 10/19/20 Help & Support for Google Local 2
M Client Says SEO Should Be Paid By Commission Only Consultant's Corner 15
S Clients Business name now has an "A" in front of all it's YEXT site listings Citations 1
H Multiple negative reviews and threats from one client Local Reviews 3
LocalSEODat Need help with a suspended GMB - Client had home address as place of biz, then suspended. Fixed to meet customers and got reply with no reason Service Area Businesses 6
coachmarino Company trying to sell client back their own GMB? Google My Business & Google Maps 4
D GMB Expansion for SAB Client who Acquired a Business Google My Business & Google Maps 1
brettmandoes Products - appears for some HVAC clients, but not others Google My Business & Google Maps 5
J Unable to Log Into Client's GMB with Agency Email Help & Support for Google Local 5
djbaxter SEO Company Sabotages Ex-Client's GMB & Maps Listing Google My Business & Google Maps 0
I Client Suspended Thread: Please Help Help & Support for Google Local 5
A Help Client gets "Invitation failed (Role not allowed)" when trying to add Organization ID Help & Support for Google Local 6
C Client with multiple address across citations and web properties All Things Google My Business [PRIVATE] (LocalU) 3
rossdunn Setting Up Foursquare for a Client Ask a LocalU Expert [PRIVATE] (LocalU) 3
david.victor Facebook disabled advertising and post-boosting for a client Mobile & Social 4
nathangdavidson Need to change the building name for a client Google My Business & Google Maps 2
CoRichardson Incorrect "Located in" Description in Client's Knowledge Panel Help & Support for Google Local 13
lincolnchan Attribution Links in Clients' Footers Organic SEO 7
Lachlan_Wells When you accidentally connect your fake location to the wrong client Spam on Google 2
georgebizpro Client's local rankings tanked in early/mid September, why? Google My Business & Google Maps 1
Lanerizz Tale of Two Cities And A Client on the Border Moving or Name Changes 6
L How do I set notifications for Google my Business edits that were not done by us or our clients and how to know what Google updated? Google My Business & Google Maps 2
Bryan Bloom 👉 Ahrefs Users - Are you aware they removed client alerts? Is this an issue for you also? Local SEO Tools & Software 5
nathangdavidson Asking clients to use specific words in Google reviews, against guidelines? Local Reviews 2
J Claiming a Directory Listing For a Client Citations 9
R Clients Willing To Link To Each Other Local Search 5
Barb Davids Create an event that my client works for but didn't create? Google My Business & Google Maps 1
j_holtslander Couple of 12 hour old reviewer accounts astroturfing client. Spam on Google 6
Mmclean07 What’s the best tool for managing a client listings? Local SEO Tools & Software 7
JaredCaraway Another business is using my client's name - best course of action? Google My Business & Google Maps 3
AndySimpson Client Brand now a Knowledge Panel Google My Business & Google Maps 4
Eric Rohrback Campaign Planning for Clients Consultant's Corner 11

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom