Comparing old and new API insights.

[Manabu Mizukami]

When comparing data from the old and new API, I see a significant increase in calls, website clicks, and direction request numbers, is anyone else in the same situation?
It is roughly a 300% increase. Even though the aggregation method is different, I think these numbers are strange, but is there any information about a significant change?

In terms of numbers, the calls has increased from 300,000 to about 1,000,000, website accesses have increased by about the same amount, and direction requests have increased from 1,500,000 to about 3,000,000.

BTW, I have been looking at this help page.

Changes to your Insights data - Google Business Profile Help

Business Profile Performance reporting is moving closer to your profile on Search and Maps. You’ll be able to access more of the core profile metrics directly from your Business Profile. We start wi

support.google.com

thanks

 

[klharris08]

We're seeing a lot of difference between old vs. new API. You are not alone. I have not figured out a way to explain it and some of the driving direction numbers seem to be an impossible number. We have some open support requests with Google, but their responses so far have been about as useful as a snow blower in the Sahara.

 

[Marcin Karwowski]

This article explains well how the conversion of impressions has changed with the new API, it is a reduction in this number Why Have My Google Business Profile Views Dropped? | Uberall

I'm also downloading statistics via the API and I haven't noticed a significant change for connections or routing.
For how many months have you already downloaded data via the new API? Perhaps there is a download error somewhere?