russofford

Member
Joined
Jul 25, 2012
Messages
129
Reaction score
25
Hi,

What is the best option to get a listing that is claimed/verified deleted when there are duplicate listings within the same dashboard?

When I choose to 'delete page' I get a message saying (in part):

"If you claimed a listing for this page, any edits you made will be lost. If you created a listing, it will be deleted."
Then, when I click the 'Delete Page' button again on that pop up screen another screen appears which says (in part):

I understand that I will no longer manage the content for the Google+ Local page _____ _____ or the Google Places listing _____ _____, but that this content may still appear on Google Maps, Google+ Local, Google Search, and elsewhere on Google.

Deleting _____ _____ will also delete the Google Account that's associated with it...


Questions:

1. If I choose this deletion option, will the entire Google Account actually be deleted? I need that dashboard to manage the proper listing that is claimed in the account.

2. Is there a better way to go about deleting the listing so that it the content would not "...still appear on Google Maps, Google+ Local"?

- - -

In searching support, I see the option to 'Contact Us' on this page: https://support.google.com/places/answer/154102

Where you could choose the following to get to a form to email support:
My listing has incorrect information.
There is a duplicate listing that I would like to have removed.


I can't seem to find an option to call phone support at the moment.
 
Joined
Apr 25, 2013
Messages
41
Reaction score
10
Hey, I just barely had an account similar to this.

After it says "Deleting _____ _____ will also delete the Google Account that's associated with it.." It should follow up with an email that goes something along the lines of "businessname.1234@places.plusgoogle.com" (I believe that is the Google account that it's referring to being deleted)

Anyways, I was able to delete the extra listing from the account, and it hasn't had an impact on the other listing/parts of the account, so it seems safe to remove it this way.

Not sure why you're not getting the phone option to come up, but if that's not working, one of your best bets is to follow the instructions here and report the other listing(s): https://support.google.com/places/answer/183009
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
Let's go one at a time.

"Delete page" that sounds like you are in the Google+ business page dashboard, not Places dash. Can you confirm which dash you are in?

I don't think there is phone support in the G+ dash either so that's why you can't find it.

You should be in Places dash for all of this.
But I need to know if you have old or new dash?
 

russofford

Member
Joined
Jul 25, 2012
Messages
129
Reaction score
25
@Linda,

Interesting, I didn't realize there were multiple dashboards until the other day.

I couldn't figure out why one day my (new) dashboard looked one way and another day my (new) dashboard looked another way. Then I went directly to https://www.google.com/local/business/ and found the 'real' G+ Local dashboard.

I see slightly different wording in a help page https://support.google.com/business/answer/3038510 which helps to clarify the situation:

"Note that Google may continue to show businesses that have been removed from your account on Google Maps, Search, and other Google properties as closed, moved, or open, depending on the information we've received about the business."

Shall I go ahead and choose the G+ Local dashboard deletion method (via the 'gear' drop down menu) for this doubled up listing in my dashboard?

screen-shot_11 2013-11-26 09.37.21.jpg

@Matthew

Yeah, I also saw the odd email address in the format you provided: businessname.1234@places.plusgoogle.com ... I now assume, as well, that the Google account that gets deleted is that virtual account associated with the email address that they display.


Russ

screen-shot_11 2013-11-26 09.37.21.jpg
 

russofford

Member
Joined
Jul 25, 2012
Messages
129
Reaction score
25
Update...

So when I choose to remove the 'listing' ... I get a screen that asks "Are you sure you want to remove this listing from your account?"

screen-shot_12 2013-11-26 09.40.49.jpg

Then I get this confirmation page that mentions 'page', 'listing' and 'account'. What I find odd is that in my case the email address for the Google Account shows @pages.plusgoogle.com instead of @places.plusgoogle.com... perhaps that is due to how the listing/page was initially created by a user?!

screen-shot_14 2013-11-26 09.46.40.jpg

Russ

screen-shot_12 2013-11-26 09.40.49.jpg


screen-shot_14 2013-11-26 09.46.40.jpg
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
I can't follow it all as far as how it was created and which stated its in.

But IF as it sounds somehow the G+ page was merged/verified or auto-upgraded by Google to a G+ page then yes, deleting the Place page can delete everything. BUT it may not and may just be Google's screwed up messaging.

I'd call support. Now that you found the right Places dash you can find the call us button.
 
Similar threads
Thread starter Title Forum Replies Date
Elmer .S How to delete duplicate Claimed listings on Yelp? Citations 5
M Deleting Duplicate Claimed GMB Google My Business & Google Maps 2
marcusdb GMB duplicate marked as "Place Doesn't Exist" - can you recover the deleted listing? Google Duplicates & Merges 2
F Deleting Duplicate GMBs & Innocent Asset Collateral Damage (!) Local Search 0
C Deleting a Duplicate Google My Business & Google Maps 3
Travis Van Slooten How Do You Merge (or delete) a Duplicate Google My Business Listing? Google My Business & Google Maps 6
A SAB Duplicate - How to delete? Google Duplicates & Merges 9
Andre Willis SAB Duplicate - How to delete? Google Duplicates & Merges 9
S Deleted duplicates show as "Permanently closed" Google Duplicates & Merges 5
I Deleted duplicates show as "Permanently closed" Google Duplicates & Merges 5
Gsmithmike What is the best citation building tool that can also delete duplicates? Local SEO Tools & Software 6
R Duplicates in Dash Active or Not? How to Delete? Google Duplicates & Merges 6
RobinOctane Duplicates in Dash Active or Not? How to Delete? Google Duplicates & Merges 6
HurricaneK8 G+ Local has a duplicate G+ Business, unverified, can't get access to delete Help & Support for Google Local 2
Travis Van Slooten Google Won't Delete Duplicate So What Should I Do? Help & Support for Google Local 14
T Google No Longer Deletes Duplicates...Hmmmmm...That's Interesting Google Duplicates & Merges 7
Travis Van Slooten Google No Longer Deletes Duplicates...Hmmmmm...That's Interesting Google Duplicates & Merges 7
Collin "Delete this listing" vs "Remove listing" Google Duplicates & Merges 4
Collin Unable to delete photos or change the category Google My Business & Google Maps 2
S Department Listings Deleting/Merging Google Duplicates & Merges 5
djbaxter How to Delete a Google Review Local Reviews 1
Koray Tuğberk GÜBÜR Can Changing a Listings' Ownership delete the Comments? Local Search 2
k.ivanova Google My Business & Google Maps forum threads being deleted Google My Business & Google Maps 11
steviephil GMB Support telling me to delete & re-add listing to change its language? Multi-Location Issues 4
J Deleting 5 GMB/Maps listings Google My Business & Google Maps 2
CarrieHill Emails from Google "Unpublished Google My Business listings about to be deleted" - Don't Panic! Google My Business & Google Maps 3
D How to Delete my localsearchforum.com profile? Contact Us Messages 1
Tim Colling Should you *delete* your GMB listing if you're a "national" business? Google My Business & Google Maps 16
Marissa Deleting a GMB Profile Google My Business & Google Maps 2
R User deleted: Backlinking to GMB Listing Recycle Bin 0
D delete my profile please Contact Us Messages 1
D GMB Permanently Closed vs. Remove location (delete) Google My Business & Google Maps 3
D Write/delete/create information from (CMS/ERP/Google App Script) TO GMB API : in both ways Local SEO Tools & Software 1
C How To Protect Spam Listings From Getting Deleted Google Local 101 3
H Why were so many of my descriptions updated and deleted? Google My Business & Google Maps 6
djbaxter How do you delete or edit a GMB post? Google My Business & Google Maps 6
Tony Wang Delete Single Practitioner Listing? Google My Business & Google Maps 5
X Deleted: Referral marketing Recycle Bin 0
camarchi01 Help Deleting a Google+ Page Google My Business & Google Maps 1
djbaxter GDPR Account Deletion Requests: Procedure Admin Stuff 1
J Creating a Dupe G Page In order to delete one with a bad review Google My Business & Google Maps 4
Hammer No longer able to delete a location? Google My Business & Google Maps 5
djbaxter How to delete a review by owner's wife Local Reviews 3
C Need Help Reporting/Deleting Scammy SAB Listing Service Area Businesses 12
C Need Help Reporting/Deleting Scammy SAB Listing Service Area Businesses 12
Brent Fluxx Media please delete this Recycle Bin 0
Margaret Ornsby Trouble deleting page from dashboard? Google My Business & Google Maps 5
kkbedard Five Google+ Pages for client - Merging and deleting help! Help & Support for Google Local 6
Linda Buquet Log Into Google My Business or Your Listing May Be Deleted Google My Business & Google Maps 1
Dino Deleted at company request Recycle Bin 5

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom