Devastating Rank Loss

[Shaphan]

I've been at the top of the Google Snack Pack for years. Suddenly I'm literally at the bottom of the list. I mean #15. I'm lower than retail stores not in the industry.

If you search "appliance repair albuquerque", Google shows a few hardware stores and then my listing at the very bottom below ACE Hardware lol. Calls have dropped to 0 as a result.

The interesting thing barely inactive companies with fewer than 10 reviews and ratings as low as 2.9 are being given higher ranking them mine suddenly.

This is very discouraging and I question I can stay in business much longer.

 

[keyserholiday]

This was a bug and is now fixed.

 

[JoyHawkins]

I'm still hearing some people say they haven't had theirs rebound yet so I'm not sure if it's 100% back to normal for everyone.

 

[keyserholiday]

I'm still hearing some people say they haven't had theirs rebound yet so I'm not sure if it's 100% back to normal for everyone.

Interesting, where are you see this?

 

[JoyHawkins]

Just some DMs - I didn't ask for evidence lol

 

[rustybrick]

Might be delayed reporting then? Does it seem fully resolved for you all now?

 

[JoyHawkins]

Yes for us.