Any idea why Facebook review star icons show in SERPs for some businesses but not others? I have verified that the ones where I'm not seeing stars do have Facebook reviews enabled.
Anything after late last summer was a recommendation (yes/no) and doesn't show a star rating... Anything before that was a review and has a star rating associated with it. It would appear that Durham got their first recommendation about when Facebook was making the switch and got no reviews.
It says on the page whether any given feedback is a review or a recommendation. See screenshots below.
New advertising option:
A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters.
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