GBP Agency/Organization account deprecated?

[allanzen]

Hello, all!

First post to share some info and maybe get your insights about it.

The other day I posted a tweet related to a user consult in the GBP Community, since I don't have many followers nor I'm very active in Twitter (X), I'm sharing it with you so you can share with me your thoughts.

Unable to Register My Agency for Google My Business Agency/Organization Account - Google Business Profile Community

Basiclly, the user ReasonableCloud mentioned in a #GBP community thread. He was trying to create an Organization Account and GBP's agents replied to him that the organisation/agency account option is deprecated.

Do you guys have any info about this? Any official notification from Google?

Cheers!
Allan

 

[JoyHawkins]

I definitely haven't heard anything from Google about this but will ask them and let you know!

 

[JS Girard]

I'm pretty sure I've seen announcements about that. Because the multi-GBP dashboard comes back past a certain number of GBPs anyway, google does not create new agency accounts anymore. Given how inconvenient it can be to get the clients to use the GBP group numbers instead of emails to add agency accounts, I think that's a wise move.

 

[allanzen]

Thank you both for your replies. Let's see how it develops.

Cheers!

 

[Lahsa H.]

Oh... for agencies it will be a pain. Are there any updates about the case with agency accounts? i didn't here anything about it

 

[JoyHawkins]

No, I don't think they are going away.

 

[Lahsa H.]

No, I don't think they are going away.

Awesome! thank you

 

[Lluc]

Hi! I've been trying to create an Agency account for the last two weeks and it was not possible, the same message kept appearing every time I tried.

I've contacted support, and after several emails and an "interesting" call with Google Support, I received this answer.

"As per our discussion on call, I can confirm the process of creating an agency account has been deprecated."

Would it be possible to confirm this is true? Also, the GBP API documentation says that in order to request access you need an Agency account, is this so?

Many thanks.

 

[Colan Nielsen]

Hi Luc,

That is super interesting. I'm going to ask Google about that and I'll report back here with any findings.