GMB and Youtube Accounts Suspended

[KymM]

This morning, we noticed that several of our clients have had both their GMB listing and their YouTube account suspended. These are all legitimate businesses with nothing spammy about the listing and no changes made to the listing recently, so I have no idea why they'd all be suspended, especially at the same time. We've also never seen the GMB and the YouTube accounts both be suspended. Within the GMB dashboard, trying to click on the location brings up an error screen.
I've never seen anything like this before and was wondering if anyone has experienced this or has any suggestions what might have caused this or how to fix it. Thanks!

 

[Colan Nielsen]

Hi @KymM the first step with a suspension is filing a reinstatement request. Google My Business local business reinstatement request - Google My Business Help

Depending on how that goes, step #2 might require reaching out to GMB support on Twitter.