Tyler Hammer

Member
Joined
Jun 17, 2020
Messages
5
I noticed that many of the clients we manage had their photo views flatline starting September 1st. This in the GMB dashboard under Insights. Has anyone else seen this? I copied a couple screenshots below. I have checked at least 20 of our clients and seen this across the board so it is not specific to an industry.

thumbnail_image003.png
thumbnail_image001.png
 

Lizzie.L

Member
Joined
Oct 9, 2019
Messages
11
Hi Tyler,

I'm seeing the same thing, it could be that the GMB Insights data has just dropped. I would check your live listing to see if the images are showing — that's what matters. Give the insights data some time for it to update itself.
 

Yan Gilbert

Administrator
Joined
Oct 15, 2016
Messages
420
This is related to the GMB Post rejection bug which has been fixed as of today.



We'll have to wait and see if the data for image views will be backfilled.
 

Tyler Hammer

Member
Joined
Jun 17, 2020
Messages
5
This is related to the GMB Post rejection bug which has been fixed as of today.



We'll have to wait and see if the data for image views will be backfilled.
Thanks @Yan Gilbert . I am not seeing any photo views come back yet. It looks like @Jason Brown said Google is aware but does not have a fix yet. GMB Photo views dropped like a stone - Google My Business Community
 

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