GMB Won't Verify New Clients Postcards

[Fskaff]

Just signed two new client and they were getting verified with postcards, and I went to enter the numbers and it said I couldn't for both? What is going on with these folks?

 

[Colan Nielsen]

What do you mean by it said that you couldn't?

 

[Fskaff]

What do you mean by it said that you couldn't?

No more ways to verify and both clients just got the post cards?​

 

[Colan Nielsen]

Thanks for clarifying. Last time I ran into that message I reached out to Google business profile support and I think they were able to help.

 

[Fskaff]

I will be honest Google business profile support has been worthless. They just copy and paste same message over and over. I have NO love for Google support what so ever.

 

[Colan Nielsen]

If you have already tried to contact support about this issue and they have been unhelpful or unresponsive than the next step is to create a post over at the Google business profile forum where you can provide the details as well as the case ID from your unsuccessful support interaction.

 

[Fskaff]

Thanks for your help but the damage is done. Lost two clients do too Google and there lack of support. From now on I will advise clients to do there own or go to Apple.

 

[Claudia]

I will be honest Google business profile support has been worthless. They just copy and paste same message over and over. I have NO love for Google support what so ever.

There are also times they are incredibly helpful.