More threads by luischavez0104

Joined
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Hi, our client was updating their addresses and flipped the 2 new addresses for their locations.
It caused a suspension and I added the correct addresses. after a month one listing went back up but the other was denied. I submitted another appeal and the next day the listing was reinstated via a support thread email but then immediately suspended but the address was the old address before I had changed it. I think either:
1) the wrong team flipped the listing back on
2) the old wrong address is somehow in the data still and when it got reinstated it populated

has anyone dealt with something like this?

support-pacific-2.jpg


support-pacific.jpg


image - 2025-04-09T134158.780.jpg


image - 2025-04-09T134154.304.png


image - 2025-04-09T134148.451.jpg
 
Hi, our client was updating their addresses and flipped the 2 new addresses for their locations.
It caused a suspension and I added the correct addresses. after a month one listing went back up but the other was denied. I submitted another appeal and the next day the listing was reinstated via a support thread email but then immediately suspended but the address was the old address before I had changed it. I think either:
1) the wrong team flipped the listing back on
2) the old wrong address is somehow in the data still and when it got reinstated it populated

has anyone dealt with something like this?

support-pacific-2.jpg


support-pacific.jpg


image - 2025-04-09T134158.780.jpg


image - 2025-04-09T134154.304.png


image - 2025-04-09T134148.451.jpg

option 2 mayb the reason cause it happened to me before. when my client change their location to a new address where the same category business is located it was suspended.
 

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