StefanEarly
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- Joined
- Dec 15, 2020
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Hi all,
We're working with a SAB whose business is named after a suburb where they previously lived. We recently updated their address and they have completely dropped off in Google maps and are not showing up in the local finder. I think Google is getting confused with their name, location and the fact their business name matches a suburb and a search term. Would anyone have any suggestions about how to find a resolution, or is the only option to rebrand? They have suggested using an abbreviation of their name, but I presume that would be against Google guidelines.
Thanks in advance
Update - My apologies, I created a previous thread on this and did not realize Jason Brown had replied, it looks like this is a bug with Google not updating new addresses for SAB's. I also saw another similar thread where someone else had the same problem.
We're working with a SAB whose business is named after a suburb where they previously lived. We recently updated their address and they have completely dropped off in Google maps and are not showing up in the local finder. I think Google is getting confused with their name, location and the fact their business name matches a suburb and a search term. Would anyone have any suggestions about how to find a resolution, or is the only option to rebrand? They have suggested using an abbreviation of their name, but I presume that would be against Google guidelines.
Thanks in advance
Update - My apologies, I created a previous thread on this and did not realize Jason Brown had replied, it looks like this is a bug with Google not updating new addresses for SAB's. I also saw another similar thread where someone else had the same problem.
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