willy_evans
Member
- Joined
- Jun 5, 2025
- Messages
- 35
- Reaction score
- 12
Our business recently acquired another chain of retail locations. We claimed and verified these locations in order to bring then into our GBP dashboard, but something really weird happened with one of them.
It looks like Google has somehow merged our store with the listing for the entire shopping center it's located in. This means we have several hundred unrelated reviews and photos associated with our fully verified profile.
These reviews and images weren't on the listing when we claimed it. I have absolutely no idea how this could've happened. Has anyone ever seen anything like this? Any advice on how to deal with it? I've put in 2 support tickets at this point but I can't get passed the canned responses.
Happy to DM details if needed but I don't want to post them here.
It looks like Google has somehow merged our store with the listing for the entire shopping center it's located in. This means we have several hundred unrelated reviews and photos associated with our fully verified profile.
These reviews and images weren't on the listing when we claimed it. I have absolutely no idea how this could've happened. Has anyone ever seen anything like this? Any advice on how to deal with it? I've put in 2 support tickets at this point but I can't get passed the canned responses.
Happy to DM details if needed but I don't want to post them here.
