Google My Business - Bulk Insights download

[HoosierBuff]

Is anyone else having issues with the Bulk download? I have a 30 location business, and when I download the data, whether I pick custom dates, last 30 days, last 90 days, it still only picks the last 7 days of data. Is anyone else having this issue or know a fix?

 

[krystaltaing]

This seems to be impacting most bulk users and has already been reported to Google. In the meantime, if you select the 'custom date range' and put your 30, 60, or 90 day time frame in, the export seems to work.

 

[Rich Owings]

When downloading GMB Insights data via Chrome this morning, I set it to give me July 2019 and then another .csv file for for July 2018. They had identical numbers so I did it again. Same result. I noticed that the file name included the default dates (July 30-Aug. 5). I tried it in FF and got the same result. Anybody else seeing this?

 

[Rich Owings]

I'm trying to download custom date range for July 1-31, and it isn't working. I still just get the last 7 days.

 

[monasseo]

Our small agency is having a similar problem, but it's a little more confusing. Two of us have owner access to the GMB dashboards of clients. We use emails at the same domain - so mary@domain.com and sally@domain.com. One of us is able to pull the data needed from July 1 - July 31, but not the other. So, it seems to malfunction by USER. We can't figure out what is causing this.

I am following this question.

 

[monasseo]

Actually, I have an update to the response I just made above. YESTERDAY, the situation was that I could download historical GMB Insights, but my teammate could NOT. TODAY, NEITHER of us can download historical GMB Insights - only the last 7 days. SO - hoping someone can find out what is going on soon.

 

[HoosierBuff]

same boat here. . . I put in the dates I want, and no matter what happens, I get the last 7 days.

 

[Chaddow]

Still getting the same to

No matter what dates you selected you only get the last 7 days data

Do we know there if there is a fix ?