Google My Business review problems

[Amber Robinson]

In the review section of the new GMB dash it looks as if I have 0 reviews on Google and around the web. The only way I can see the reviews for this listing is when I am on the "About" section of the G+ page. The reviews don't even show up when I click on the "Reviews" tab.

It may just be a part of the transition but I was just curious if anyone sees this.

 

[Linda Buquet]

Thanks for sharing Amber.

Just checked and it's working in my account. But I've been upgraded since Friday.

I'm thinking it's transitional. Let's wait a couple days and see if it clears up.

Or if critical right now you can try calling support.

 

[Colan Nielsen]

Hi Amber, I was just checking on a client and experienced the same thing. 15 Google Reviews but they weren't appearing in the GMB Dash. I responded to one of the reviews from the live page, went back into the dash and the reviews were there. So maybe it just needed a little poke, or like you said, just part of the transition phase.

 

[Linda Buquet]

Poke those reviews! Good find Colan!

You are just Pokemon today!

 

[Amber Robinson]

Thanks, y'all! I'm off to poke reviews!