All of my reviews are gone after listing was reinstated. I have waited a week before contacting Google. I found my CID once my listing was reinstated. How do I know if this is a new CID or the CID from the listing that was suspended?
Update: Google has got back to me on several cases where this happened. They make it sound like the issue is fixed, but it's not. So far only 30-50% of the reviews have come back. One case I was assisting with had 1700 before and is currently at 900. Ouch. It's now been a few weeks so this is becoming painful for many SMBs.
It drives me crazy that a lot of the time the support reps are out of the loop and have no idea what is going on. If the latest rep is to be believed, Google knows what's going on and has a long queue of reviews they are slowly adding back. Of course, that could also be incorrect information, but I'm hopeful.
Hi Harish -
Robinius & Harper, L.L.P. @ 1511 E Levee St suite b, Dallas, TX 75207, USA is now marked as PERMANENTLY CLOSED.
Can Winocour Law get its old reviews back now please?
"Please tell Harish we have done everything he asked us to do, and we would like our reviews back now."
"OK, I will let him know. He will be in touch with you."