Jeffrey

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Hi Everyone!

I need some ideas on how to fix this issue. When searching on Google for the exact business name for my client, Google shows the KP for their doctor instead of the practice profile. My client is Aker Kasten Eye Center AkerKastenEyeCenter - Google Search. When you search for that name, Google shows a KP for their doctor GMB, Dr. Aker B. Alan DrAkerAlan - Google Search. Here are the changes I made last week in hopes that it would fix this issue.

  1. I tried to diminish the value of that doc listing by removing the website and phone number. I also removed the secondary category, Eye Care Center. The only category on his GMB rn is 'Doctor'.
  2. I updated the maps on their site by embedding the GMB for their practice. Previously, the map was just linking to their address.
  3. I updated the sameAs section in their schema. Previously they had their old G+ URL in that section, I updated it to their GMB URL.
I am not sure what else I can do to have Google display the practice GMB instead of the doc when searching for the business name.

Looking for any ideas you all may have.
 

Jeffrey

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Soo. Still waiting on Google to add this label lol....
Screen Shot 2020-12-08 at 9.51.36 AM.png
 

Jeffrey

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Finally got an actionable response.
Google wants me to make the primary category for the doctor and practice gmb's the same. It's this highly discouraged because of filtering?
Screen Shot 2020-12-11 at 10.46.11 AM.png
 

JoyHawkins

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Hey Jeffrey,

This sounds wrong to me. I've had them do it several times before without requiring this. If you post a thread on the GMB forum (Sign in - Google Accounts) and DM me the link to the thread, I'd be happy to send it to Google for you. Please include the names + links to both listings.
 

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