Google's statement concerning Q&A

[keyserholiday]

Here is Google's statement concerning Q&A.

 

[Conor Treacy]

Thanks for posting! I think it's a better method, but hopefully the business response will carry more weight than a review. If someone asks, "do they have tomato soup?" and I post a QA saying that "we have tomato soup after 2 pm every day" and someone's review says "I went and there is no tomato soup" - hopefully my QA (owner's reply) would be more prominent and used for the response.

We'll see.

 

[keyserholiday]

I am waiting for @whitespark to create a video where the new know before you go gives out incorrect answers.

 

[whitespark]

I am waiting for @whitespark to create a video where the new know before you go gives out incorrect answers.

Thanks for the idea! I look forward to creating this video.

 

[fisicx]

This seems to be an AI driven thing. I ask a direct question and Google will answer using all the data currently available. Which means your content may need to expand to cover a wider range of topics.

 

[whitespark]

Here's what I think is happening with Q&A:

- Q&A on the front end will be replaced with their AI-driven "Ask Maps"
- Q&A management will still exist in the backend (NMX)
- When the AI has an answer, it gives it
- When the AI doesn't have the answer, and enough people ask the same or similar question, you will be prompted to answer in the Q&A section of the NMX
- Google's AI will then have that answer to provide to people in the future