Joined
Jul 18, 2012
Messages
477
Reaction score
96
I have a client who has a verified listing but we discovered a duplicate. The duplicate has 2 positive reviews. The main verified listing doesn't have any reviews. If it's possible, I'd like to move the reviews from the duplicate to the main listing and then have the duplicate deleted.

It's been a while since I've had to deal with duplicates on Google and I see everything has changed. I can't even find a way to email or call Google support like I used to be able to. I'm lost:( Any help or suggestions would be greatly appreciated.

Thanks,

Travis
 
Joined
Oct 25, 2013
Messages
752
Reaction score
286
Hi Travis,

Google's Twitter support tends to be more helpful anyway. If you haven't yet, reach out with a DM here. As long as the NAP is roughly the same on both listings, you should be fine. If too much is different (say, one is for an old location, or before a rebrand) you may need to do a little more jumping through hoops. If you get stuck on twitter, post the two profiles and I can take a look.
 
Joined
Jul 18, 2012
Messages
477
Reaction score
96
Thanks James! I'll give Twitter a shot and if I have any issues I'll ping you here privately. Thanks!

Travis
 
Joined
Jul 18, 2012
Messages
477
Reaction score
96
For others reading this I thought I would provide an update on how I was able to get to Google support. If you keep digging through the Google support pages you'll eventually find an email option. It's buried:)

I sent them an email request on this and within literally a few hours they merged the pages. I was impressed at the speed they got to it!

Travis
 

dougison

Member
Joined
Mar 19, 2015
Messages
1
Reaction score
0
Would you be able to share the link you found to get the issue resolved on the merge. It would save us a lot of time digging and perhaps our digging wouldn't be as successful as yours. Google is really so unorganized with where stuff is, at least that what it seems to me and always moving things.
 
Similar threads
Thread starter Title Forum Replies Date
S Department Listings Deleting/Merging Google Duplicates & Merges 5
kkbedard Five Google+ Pages for client - Merging and deleting help! Help & Support for Google Local 6
M Merge, Delete, or Sit Tight? Google My Business & Google Maps 6
A Deleting/Merging with New Google+ Local Dashboard NAP, Categories, Dashboard Data 3
A Deleting/Merging with New Google+ Local Dashboard NAP, Categories, Dashboard Data 3
Marie Ysais Deleted Google+ Merged Business Page Google My Business & Google Maps 6
B Google places merged, and now deleted. Help & Support for Google Local 1
pbarnhart Google Search Console Merging UTM'd URLs into Canonical URLs - Suggestions? Local SEO Tools & Software 5
H Merging a listing Organic SEO 7
J Gmb help please: 2 offices merged into 1 office Google My Business & Google Maps 3
P Convincing Google to merge listings Google Duplicates & Merges 2
kathleen.rhodes We are unable to get Google to merge 2 duplicate listings into the correct one Google Duplicates & Merges 1
Brittany Barkes Merging GMB Location With Bad Reviews Google Duplicates & Merges 2
onebox220722 How to merge two lists into one list Google My Business & Google Maps 1
Chris Ratchford Waiting for Google to merge listings for over 4 months Google Duplicates & Merges 4
jimmydoubleu Google business not listed/found on Search/Map after merge Google Duplicates & Merges 6
TriciaClements Merging 2 GMB (Not duplicates) Google Duplicates & Merges 10
Jeffrey Duplicate merging not working Local Search 2
Nikki Stine One SAB purchases another SAB, has reviews on both GMBs - possible to merge? Service Area Businesses 2
FriarTuck00 Merging: One Storefront (Claimed) and One SAB (Unclaimed) Google Duplicates & Merges 3
eshad Google has merged accounts but is showing an old listing Google Duplicates & Merges 1
L Yelp merging two listings with the same name Citations 1
K Undo a Listings Merge? Google Duplicates & Merges 1
B Duplicate Listings - Google Not Merging Google Duplicates & Merges 4
Scott ClientClicks Merge soft suspended listing with primary listing? Google My Business & Google Maps 1
H Merging a duplicate GMB - what happens to the posts? Google My Business & Google Maps 3
E.Dieter Martin 1 service area business, 1 "office", 2 phones, 2 GMB listings. Merge without losing reviews? Service Area Businesses 1
P Correct procedure to merge GMB pages for same business following relocation Google Duplicates & Merges 8
mikepetersonwi Merging businesses Moving or Name Changes 4
Durandl Business listing merging issue Google My Business & Google Maps 5
rclark GMB Profile Vanished & Reviews Merged With Other Realtor At Office Help & Support for Google Local 3
Conor Treacy Acquiring Business - Merging GMB & Reviews Google Duplicates & Merges 5
Ted J. Merging Two Business Listings to One Location on Yelp - Moving Reviews Across Listings Local Search 8
Larry Merge or remove a business? Google Duplicates & Merges 14
Vicky Trainor One Business, 2 Websites, 2 GMB Profiles - Should I merge Everything?? Google Duplicates & Merges 14
Tim Colling Facebook Page Merging advice Mobile & Social 21
J Merging Solo Practitioner and Business Listing Google My Business & Google Maps 3
Benjamin Beck What Happens When Merging Accounts? Google Duplicates & Merges 3
Creativedge Solo practitioner with two dental offices - Should the listings be merged? Help & Support for Google Local 4
H ANOTHER G+ page merging post! Google My Business & Google Maps 1
Creativedge Search results are much worse months after merging. Help & Support for Google Local 7
bhartzer Need to Merge Locations Google My Business & Google Maps 8
J Merging 2 GMB Accounts Google My Business & Google Maps 4
G Merging Google+ Brand Page with Google My Business Local Listing Google My Business & Google Maps 5
mschaler Client bought 2 new businesses merging into 1 Help & Support for Google Local 8
J Merging Existing GMB accounts/pages Google My Business & Google Maps 6
Scott ClientClicks Company is merging, what's the best solution to combine GMB profiles? Google My Business & Google Maps 7
K Is this a merged Google Business page? Google My Business & Google Maps 9
S Remainings of a merged duplicate listing Google Duplicates & Merges 2
I Remainings of a merged duplicate listing Google Duplicates & Merges 2

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom