Joined
Mar 15, 2016
Messages
474
Reaction score
252
new-client-meeting.jpg

How Often Should You Be Meeting With a New Client?


"Are you helping or hurting me?"


It's the trust question your new client meetings need to answer. Clients are looking to see if you're under or overperforming. At this point most sellers make a reasonable but incorrect assumption.


They assume their new clients trust them.


"I've already won this client," they tell themselves. “They’ve read hundreds of reviews from our happy customers. Of course they trust us!


It's only partially true.

In this article, Andrew goes on to write about different types of clients, their managing/being managed styles, and how that can influence the length, frequency, and content of your early onboarding meetings.

Read the full article here

How do you establish meetings with new clients? Do you have the same process for all clients, adjust to your client's style, or vet out clients that aren't a good working match?

LSF_CTA.png

LSF_CTA.png


new-client-meeting.jpg
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
Thanks Garrett!

There are so many ways to look at client management issues like frequency of meetings. Once again Andrew offers lots of great advice and some clarity.
 

DMG

Member
Joined
Sep 11, 2016
Messages
32
Reaction score
6
Just out of curiosity, has anyone charged per hour for client meetings?

I bundle a 10 minute call (and unlimited emails/text, etc) with my clients. As long as people are pleasant and reasonable, I don't like to limit them. But, I recently had a micromanaging client leave me because they said that they felt I didn't communicate enough. They loved the results, and I can't think of anything I did which wasn't clearly explained to them, step by step.

In cases like that, I've thought of adding clause in my contract where an hourly rate kicks in for re-explaining the same concepts. This is such an isolated case that I don't see it happening ever again, but I sure thought about it haha!

Most clients are so chill with me. It's amazing what you can accomplish when people trust you as the expert!
 
Similar threads
Thread starter Title Forum Replies Date
A Will posting too often negatively impact GMB ranking? Local Search 6
B Does verifying my GMB prevent users from changing location details so often? Google My Business & Google Maps 3
P How often do you think it is necessary to update homepage text? Google Local 101 3
bhartzer GMB Knowledge Panels Showing Less Often? Local Search 6
C Getting Local Search Ads to Display More Often? Paid Search and Local Service Ads 10
D A client has 3 verified GMB's across 2 states,with service pages for each location. Should service pages have only their respective locations address? NAP, Categories, Dashboard Data 1
N What category should be selected for such business in GMB? Google My Business & Google Maps 6
R What steps should I take to get my suspended and denied Google My business approved? Help & Support for Google Local 1
AndySimpson Google My Business Opening Date - What Date Should You Use? Google My Business & Google Maps 2
H Should I filter these self referrals? Organic SEO 1
NickB-Tampa Should all the phone numbers on the landing page to our GMB listing be included in the structured data? Google My Business & Google Maps 2
Jason_Parks1 How Should I Structure Suite Numbers with a New Office? Moving or Name Changes 1
Koray Tuğberk GÜBÜR Two Different Business Places at the Same Address: Should I Add Them to GMB? Local Search 1
D Should I Bother Updating NAP on Business Listings and 3rd Party Sites? Citations 7
raellovepie Redressal Form - What Should I Expect? Spam on Google 2
IanJohnson Office destroyed in hurricane, what should we do about the GMB listing? Google My Business & Google Maps 1
NickB-Tampa Should a physician's assistant have their own GMB listing? Google My Business & Google Maps 7
Kayla Adam What Strategy Should Been Used for My Wellness Clinic Local Search 5
M Client Says SEO Should Be Paid By Commission Only Consultant's Corner 15
Brian Barwig Why You Should Embed a Google Map on Your Website Google My Business & Google Maps 1
D Competitor is constantly suggesting new areas of service. What should I do? Google My Business & Google Maps 1
DanielTexasLira Business acquires another business. Should I rename the old GMB listing or label it as "Permanently Closed"? Google My Business & Google Maps 2
lincolnchan Branded KW Getting Outranked By Competitor... but neither should have GMB All Things Google My Business [PRIVATE] (LocalU) 2
N Should I use a GMB Website to get a citation and links? Google My Business & Google Maps 2
H Should I create a GMB if there is no 3-pack in the SERP? Google My Business & Google Maps 3
djbaxter Google: All Guests Posts Should Be Nofollow, Paid or Not Organic SEO 5
W Should multiple nearby hotels target the same area attraction? Recycle Bin 0
DanielTexasLira Should multiple nearby hotels target the same area attraction? Local Search 5
Ellen How Should We Be Updating GMB Hours Related to COVID-19? Google My Business & Google Maps 6
J Should I Create a GMB Website Google My Business & Google Maps 7
Tim Colling Should you *delete* your GMB listing if you're a "national" business? Google My Business & Google Maps 16
KristiSimone Cookies pop-up on website is trending. Should we add? Websites, Software, and Security 5
A Should I update Joomla Websites, Software, and Security 14
H Biz with a product specific domain - should they have two sites? Local Search 2
M Should we use "near me" in our keywords? Local Search 14
M New, Small Business Located Inside Larger, Established Business: What Should I Have Done? Local Search 0
Kevin Marshall Should I Create a New Email Address For Citation Work? Citations 11
JoshuaMackens We Should Do Awards! Forum Tech Support 5
Dino Should I get rid of this high traffic page on my website? Organic SEO 5
P How should you optimise the description in GBM - Should you use links to your sites? Google My Business & Google Maps 2
JoyHawkins When Should you File a Disavow? Organic SEO 15
MarianoF A brand name too long for a Title Tag. Should I include it there anyway? Local Search 11
Oliver Keates GMB Categories: How many should I have? Google My Business & Google Maps 3
Vicky Trainor One Business, 2 Websites, 2 GMB Profiles - Should I merge Everything?? Google Duplicates & Merges 14
Oliver Keates Should I be encouraging customers to leave a review on GMB Local Search 10
Durandl Should I spam my Business name in GMB to rank higher? Google My Business & Google Maps 8
R Free Webinar: How Agencies Should Package and Sell Review Management Services Events 0
Tim Colling This should be moved to a new thread of its own, right? Local Search Experts Forum 4
vivekrpatel Should we build citation for lifestyle blog/magazine? Citations 9
P Really long business & domain name with articles in it, what should we do? Local Search 5

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom