Lachlan_Wells

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I'm running a local ads campaign at the moment, and I'd like estimate how many of our impressions/clicks came from Google Maps vs the other networks they appear on (Display network, Search and YouTube). My suspicion is that 95% of our impressions are going to the display network and YouTube. If that's true, then our local ads aren't actually reaching people who are searching for our stores (as Google implied they would) we're essentially running a basic top-of-funnel brand awareness campaign, restricted to a specific location. If that's true, then we might be better off moving the budget to Instagram/Facebook.

I've tried checking impressions of the driving directions button in the Google ads dashboard, however this button appears on display ads as well as Maps, so it doesn't prove that the ad ran on Maps. Despite this, I'm not sure that Google Ads records paid impressions and clicks from GMB anyway. According to our campaign overview, we received 2.3 million impressions in total last week, but when I dig further into this (Placements - Where ads showed) it says that the YouTube and display networks alone have delivered 2.3 million impressions. So either the ads aren't running on Search or Maps at all (unlikely), the data is mis-categorised, or it's simply not reported in the Google Ads dashboard.

Screenshot 2021-05-10 at 17.46.40.png


I've seen Joy and the Sterling Sky team recommend using call tracking to estimate paid GMB impressions, however the challenge with my business is that it's ecommerce. None of our customers call, they see a local ad for one of our physical stores, then they check out the products on our website.

So it seems like one of my only options is GMB insights. I could compare Views before and after the campaign, but I don't know how many are paid and how many are organic.

Have you tried segmenting this data? I would love to hear any suggestions.
 
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JoyHawkins

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Hey Lachlan,

Sorry, this reply is so late. Google includes traffic from the local finder & local pack results as part of Google search, but I've heard that Google Maps gets lumped in under search partners. I'm trying to verify that to see if that's the case but if it is, you could try segmenting by network.
 

Lachlan_Wells

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Thanks for the reply Joy :)

I tried segmenting by network, looks like Google Ads classifies all impressions in local campaigns as 'cross-network', so we might be at a dead end here.

After checking again, I don't think Google Ads records impressions when the ad appears in the local finder or any other part of Maps. Our dashboard says the campaign delivered 10.9m impressions in total. However the number of impressions delivered on Apps, YouTube channels and other websites also totals 10.9m (none of these destinations include Google's own apps or domains).

I know that we can't have received zero impressions in Maps. I ran a test and found our ad appearing in our GMB listing and clicked it. The click was recorded in Google Ads.


Screenshot 2021-06-09 at 12.35.08.jpg
 
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JoyHawkins

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Crazy that they don't segment it more. Turns out Google Maps is not part of the search partners (it's included in search) so that won't work either.
 

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