Hampton

Member
Joined
May 10, 2013
Messages
2
Reaction score
0
I have been trying to get my business address correct on Google for over 2 months now. It has constantly been changing, but unfortunately it is never quite right.

A little background...

My brother owns a large office building that is separated into 3 store fronts. I moved into suite C a few months ago which has not been leased for over 8 years. His company takes up suite A and B. Since his company has been the only occupant in the building lately, they never even bother with the suite in the address.

Originally I spoke with someone with Places who said she could set up my address as:
(Street Address) Suite C
(City), (State)

Something went wrong and my address was showing up on maps as:
(Street Address) Suite C (Street Address)
(City), (State)

I asked to get it corrected and I guess it went through map maker because then it turned into:
Suite C
(Street Address)
(City), (State)

I e-mailed about putting the Suite C behind the address, but I never heard anything back.

I had a call from Google a few days ago confirming my address and category. I was excited that this might be the winner. Unfortunately, immediately afterward my address switched back to:
(Street Address)
(City), (State)

So right now my brother's business and my business are sharing the exact same address on Google maps. I still have it setup as (Street Address) Suite C in my places account, but it doesn't seem to be helping.

I'm almost at the point of giving up because it is driving me nuts. At this point I'm wondering what the implications would be of sharing the same business address without suite letter. My brother asked if I could help him with building local citations, but I don't know what to do until we figure out the address situation. Should I just keep including the suite in all my citations except for Google and build citations for my brother with just the address?

Sorry for the long post. I'm just starting to lose it over getting the correct address on Google. Thank you for the help.
 

Colan Nielsen

Administrator
Moderator
LocalU Faculty
Top Poster Of Month
Joined
Jul 19, 2012
Messages
3,814
Solutions
4
Reaction score
1,957
Hi Hampton,

I would continue to build my citations with the suite#. The key is to be as consistent as possible.

I see this same situation happen quite often. Suite# in the places dash but does not show live on the G+ Local page. Have you checked the data providers to see if the suite# is listed there?

At the end of the day you just have to be consistent with your citations and keep an eye out that your page doesn't merge with your brothers. If it does, report it with the troubleshooter ASAP.
 

Hampton

Member
Joined
May 10, 2013
Messages
2
Reaction score
0
Colan,

Thank you for the advice and easing my mind a little bit. It seems to be a problem for a lot of people I have talked to, especially when it comes to lettered suites. I'll keep building with the suite letter as I have been doing.

I'm not sure what you mean by checking the data providers. Would you mind clarifying? Thank you again for the help.
 

Colan Nielsen

Administrator
Moderator
LocalU Faculty
Top Poster Of Month
Joined
Jul 19, 2012
Messages
3,814
Solutions
4
Reaction score
1,957
I'm not sure what you mean by checking the data providers. Would you mind clarifying? Thank you again for the help.

The big 3 data providers in the US are Localeze, InfoUsa, and ACXIOM. Ensuring that your NAP data is correct on them is crucial as they feed data to dozens of business directories as well as Google Places and Map Maker.
 
Similar threads
Thread starter Title Forum Replies Date
H I'm losing my mind over correcting address on Google. What is my best option? NAP, Categories, Dashboard Data 3
J How to make someone else admin without losing access? Google My Business & Google Maps 2
E.Dieter Martin 1 service area business, 1 "office", 2 phones, 2 GMB listings. Merge without losing reviews? Service Area Businesses 1
djbaxter Are we losing the Page Speed battle? And if so, who are the losers? Websites, Software, and Security 25
JoyHawkins Did Yelp Lose Review Stars on Category Pages? Local Reviews 2
djbaxter Local U 2019: Map Spam, Review Stars, Google Winning, Yelp Losing, and Joy Hawkins Local Search 0
Rich Owings Attorney buys and renames bankruptcy practice; loses GMB listing after 2 years of reviews Moving or Name Changes 10
J Local Map Pack - Losing Leads Because of Opening Hours Local Search 3
Garrett Sussman Are You Losing 5 Star Reviews to Hidden Customer Expectations? Local Reviews 2
H Citations importance in claiming and losing or GMB listings. Citations 9
Ray Litvak Dental Clients Loses 3 Reviews Overnight Local Reviews 4
L Moving Your Office Without Losing your Google Rankings - Joy Hawkins Moving or Name Changes 6
Linda Buquet Moving Your Office Without Losing your Google Rankings - Joy Hawkins Moving or Name Changes 6
Gsmithmike Why Losing Ranking while your citations are power synced and correct? Help & Support for Google Local 24
O Why would I lose ownership of my Business Page to a MANAGER I added a month ago ? Help & Support for Google Local 13
Chris Ratchford Moving office- Lose reviews? Google My Business & Google Maps 2
Rich Owings Recently moved biz wants to claim page and not lose reviews Help & Support for Google Local 4
Linda Buquet Did Google Lose Attorneys & Plumbers on Google Maps? Google My Business & Google Maps 6
Linda Buquet Google Maps Loses San Antonio Tx - Eaten by a "Shitty" One Box Google My Business & Google Maps 1
Travis Van Slooten If You Accept Payments Through PayPal, Beware - You Could Lose Your Money! Consultant's Corner 10
A What Wordpress Website Builder & Theme do you use? (Page speed in mind) Organic SEO 4
Linda Buquet Local Consumer Barometer by Google - Peek into the Minds of Local Searchers Google My Business & Google Maps 1
Linda Buquet Web & Graphic Design Resources for the Non-Creative Local SEO Mind Marketing 0
Ben Walsh Onsite process to maximize service visibility and improve user experience (mind map) Local Search 3
Linda Buquet Consultants: Mind your Google Local Ps, Qs and WWWs Google My Business & Google Maps 3
K Correct use of schema Google My Business & Google Maps 2
J Trying to figure out correct address format for GMB profile Moving or Name Changes 4
Gerry.Foster Help With Automotive Departments displaying correctly Help & Support for Google Local 2
NickB-Tampa URL is updated in Google My Business but doesn't show up correctly in maps or on Bright Local Local Search 2
kathleen.rhodes We are unable to get Google to merge 2 duplicate listings into the correct one Google Duplicates & Merges 1
Zhanna Which tracker shows correct data? Massive drop down in rankings in one of the trackers Help & Support for Google Local 3
coachmarino Correct Map to Embed in Local Landing Pages Local Search 4
J Correcting a Number on FB Local Content 7
C Cheapest Citation NAP Correction Service Citations 16
P Is this hierarchy structure correct? Organic SEO 1
P Correct procedure to merge GMB pages for same business following relocation Google Duplicates & Merges 8
JoyHawkins New Service to Help Correct Malicious Edits on Google My Business Listings Google My Business & Google Maps 33
mhuber Is this geotagging strategy correct? Google My Business & Google Maps 3
Dana Franks Best citation correction service? Citations 7
Rich Owings Apple Maps is so slow to correct errors Local Search 3
D Call Only Ads vs. Call Only Campaigns - Correct Set-up Paid Search and Local Service Ads 4
Larry Correct Schema category Local Search 4
Tim Colling "Correcting" categories - interesting corner case NAP, Categories, Dashboard Data 7
JoshuaMackens Getting The Correct Dentist To Show Local Search 4
L Maintaining consistant NAP when citation sites dont allow you to write correct name ? Local Search 1
C Can't Get Correct GMB Listing To Populate To Request Access Google My Business & Google Maps 2
O GMB has correct zip, but not maps or search. HELP! Google My Business & Google Maps 1
Gsmithmike What is correct Format for XML sitemap? Organic SEO 1
T 2Captcha: Solve reCaptcah without emulation and 100% correctly Recycle Bin 0
M How To Correctly Set-Up 2 Businesses At The Same Address Local Search 11

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom