More threads by luischavez0104

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Aug 16, 2021
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Hi,
One of our clients was noticing that some of his competitors were using the waste management service main category for their GBP. Our client is part of a Junk Removal Franchise Home. We did some research and found that based on Google trends waste management company does have more volume than garbage collection service (which was the main category). A few days later we ended up changing the category back (per his request) as we noticed there was a sharp decline in traffic and leads. I read an article saying that rankings do end up recovering after switching the main category back after changing it to an unrelated category.
Does anyone have a timeline where they've noticed a recovery after a main category change, or any ideas we can do in the meantime. I suggested to upload photos, create posts, ask questions and respond to reviews in the meantime.
Thanks!
The Junkluggers of Berks, Chester, & Lancaster

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You should see things go back to the way they were 24 to 48 hours after changing the category back. How much time has passed in this case?
 
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I suspect that they might be a victim of the latest Kansas bug. Did the rankings drop off on Sept 7th? I changed my IP to their area and address and can't find them in the local finder. When I searched for Junkluggers of berks, I got another franchise and your client's location was listed below their KP. This is what I am seeing a lot with this bug.

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Hi, we have noticed that if you search their name directly then you can find their listing. But if there is any variation or the location isn't exactly where we sent the postcard then it's not showing. We noticed that another service area Junklugger is showing up in search instead of them that wasn't affected by the bug. I submitted a ticket to google and they just said to make sure the listing is live.
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