Steve234

Member
Joined
Oct 3, 2018
Messages
8
Reaction score
4
Hi all - new to this game. I apologize if this has been asked before.

I am trying to get my law firm to rank higher in GMB. A competitor has an office in another state but has set up a GMB listing in my city and is ranking very well. Thing is, the address is a Starbucks on Main Street. I know this is a no-no for Google. Is there a way to report it?
 

Tim Colling

Moderator
Local Search Expert
LocalU Member
Joined
Sep 3, 2014
Messages
1,283
Reaction score
706
...Thing is, the address is a Starbucks on Main Street. I know this is a no-no for Google. Is there a way to report it?

You can just suggest an edit right on the maps listing or the knowledge panel, and then choose "Remove this place", and then choose "spam, fake or offensive" as the reason. That should work, most of the time.
 

Steve234

Member
Joined
Oct 3, 2018
Messages
8
Reaction score
4
Thanks Joy - and thanks for all your great information and help. Your advice says to mark it as a closed listing and then select “Spam”, I'm tempted to change the name settings to Starbucks though!

Thanks Phil - it's a medium size city - not small. And it is without question a stand alone Starbucks. The funny thing is, the picture of the outside of the Starbuck is on his GMB listing. He (and Starbucks) comes up when you search for that address and he has the Starbucks address with his real (other state) address on his website. We are a city close to a state line so I'm sure many businesses are using this type of tactic.
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Joined
Jul 18, 2012
Messages
4,127
Solutions
9
Reaction score
3,528
Lol I definitely would not change the name to Starbucks. The edit will likely get denied and would hurt your account's credibility. I'm assuming it could also do some harm to Starbucks since they would want their real listing to be the one to rank for their brand.
 

Phil Rozek

Local Search Expert
Joined
Jul 26, 2012
Messages
1,907
Solutions
13
Reaction score
1,488

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Joined
Jul 18, 2012
Messages
4,127
Solutions
9
Reaction score
3,528
@Phil Rozek - when you say report as a duplicate are you referring to the "duplicate" option on Maps? I've found reporting duplicates that way to be like a black hole but am super interested to hear you've had a different experience.
 
Similar threads
Thread starter Title Forum Replies Date
nathangdavidson Competitor has added additional GMB profile for their home address, allowed? Google My Business & Google Maps 1
chrism Local Competitor Keyword Stuffing/Similar Words In GMB Spam on Google 8
lincolnchan Branded KW Getting Outranked By Competitor... but neither should have GMB All Things Google My Business [PRIVATE] (LocalU) 2
GreyHatHacks DUP How To: Spy on Competitor GMB Categories Recycle Bin 0
P Business ranks 4th in organic search but 13th in GMB, way behind rubbish competitors. Google My Business & Google Maps 6
J GMB Competitor Analysis Ranking Puzzles 1
B How do you protect your GMB site from competitors or spammers edits? Google My Business & Google Maps 21
AndySimpson Check your GMB Dashboard and check your competitors posts...any spam? Google My Business & Google Maps 2
Nikki Stine Client GMB Suspended for No Reason - Again. Can a competitor cause this? Help & Support for Google Local 8
G Competitor spamming GMB ( I think) Google My Business & Google Maps 9
B Competitor with three different names in GMB Google My Business & Google Maps 5
Jeffrey Taylor Competitor Post Carousel in GMB Dashboard Local Search 1
Digitaldar Competitors GMB Shows Up For Non Branded Searches Local Search 4
T Any way to stop a competitor from doing this? Using Fake Reviews in Mass Recycle Bin 5
D Knowledge Panel for Competitor Showed Up for Branded Search Google Duplicates & Merges 6
Stef Kiley Help needed with a spammy competitor Google My Business & Google Maps 1
JamesGreenaway Map pin showing competitor and also direction issues Google My Business & Google Maps 3
buzzrank Home inspector business category not available in Canada, but local competitors have NAP, Categories, Dashboard Data 3
swmaher Competitor Buying Fake Reviews Local Reviews 1
D Competitor is constantly suggesting new areas of service. What should I do? Google My Business & Google Maps 1
B Competitor ranking higher than me Help & Support for Google Local 2
F HELP Competitor leaves FIFTEEN 1-star reviews in a matter of days Google My Business & Google Maps 17
Shelly Changing a competitor listing from temporarily closed to permanently closed Google My Business & Google Maps 4
lincolnchan Ideas for outranking competitor with same business name Ask a LocalU Expert [PRIVATE] (LocalU) 8
MKubot Punishment or Review of Competitor Fake Reviews Ask a LocalU Expert [PRIVATE] (LocalU) 6
K Competitor Republishing Old Reviews as New? Google My Business & Google Maps 7
georgebizpro Local Search Falcon - Competitor Zip Codes Google My Business & Google Maps 1
L Similar named competitor Local Search 5
sixthcitysarah Is there anything you can do about competitors having fake reviews? Google My Business & Google Maps 2
Colan Nielsen Google Really Pushing Competitor Listings on Knowledge Panels and Branded Searches Google News: Important Changes & Features 4
D How to Find ALL Competitor Categories in Google My Business Recycle Bin 1
GreyHatHacks How to Find ALL Competitor Categories in Google My Business Google My Business & Google Maps 3
D Main Competitors Organic SEO 5
Pete Competitor With Odd Reviewers Local Reviews 1
JoyHawkins Competitor Ad Spotted on Knowledge Panel Google News: Important Changes & Features 7
djcoppedge No local result with only 1 competitor in region Help & Support for Google Local 4
xds40 Competitor using UPS Store Google My Business & Google Maps 6
L Client Buys retiring Competitor url Organic SEO 6
A Problems Removing Competitor Photos from Google Maps Help & Support for Google Local 4
A Fake Competitor Location Google My Business & Google Maps 7
Y Competitor Citation Tracking Google My Business & Google Maps 2
WAHamilton Category that competitor is using doesn't exist...? NAP, Categories, Dashboard Data 23
P Competitors Category Research Fails Recycle Bin 1
JoyHawkins How Do You Deal With Competitors That Get Fake Reviews? Local Reviews 7
D Need advice on a bad reviews from competitors Local Reviews 7
H Bought Out Competitor - Now 2 Locations Same Biz Name Moving or Name Changes 3
Heidi Powell Bought Out Competitor - Now 2 Locations Same Biz Name Moving or Name Changes 3
jaywilner How to find the url of competitor's Google+ page listing Google My Business & Google Maps 6
Q Competitor Using Our Name & Buying Fake Reviews... Help & Support for Google Local 1
Suleyman Okan PDFs in SERP listing competitor names in title Local Search 2

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom