Daymond GDLG

Member
Joined
Jul 23, 2018
Messages
6
Reaction score
0
JOY,

I have a client who's business has been given unjust reviews. Most recent was four weeks ago and I have one I responded to over 11 months ago. I could really use some help with this. My business partner even tried the advertiser community with google, but I only got a small response and it didn't seem like anything is going to come of it. Here is the link to learn more about the dispute.
 

djbaxter

Administrator
Administrator
Moderator
Joined
Jun 28, 2012
Messages
3,591
Reaction score
1,775
Moved to it's own thread here.
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Top Poster Of Month
Joined
Jul 18, 2012
Messages
4,347
Solutions
9
Reaction score
3,751
Hey Daymond,

I agree with what the other 2 TCs have posted on your thread. There, unfortunately, isn't anything in the review that violates Google's guidelines. There isn't a way to prove that the person that left the review isn't a customer so I'd suggest flagging it but if they don't get removed I'm afraid there isn't likely anything that can be done.
 

Daymond GDLG

Member
Joined
Jul 23, 2018
Messages
6
Reaction score
0
Joy,

Thank you for at least reviewing it. I will try to flag it and see if that will help. Now I do have another issue which is my client has two business listings do you have a thread to where I can get one removed?
 

Daymond GDLG

Member
Joined
Jul 23, 2018
Messages
6
Reaction score
0
I messaged them through direct message yesterday. What is their turn around time on responding?
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Top Poster Of Month
Joined
Jul 18, 2012
Messages
4,347
Solutions
9
Reaction score
3,751
Usually 1-3 days.
 

SmallBizGeek

Member
Joined
Mar 19, 2017
Messages
53
Reaction score
18
I received two fake reviews from a video gamer kid who saw one of my YouTube videos and took a dislike to me. The video was supposed to be unlisted as it gave instructions on how to leave a review.

I complained to Google and did all the research identifying this kid - He's based in the USA and posts on hacking and Minecraft forums.

Google would not accept my pleas. So annoying. On the other hand, my response to the fake reviews was good! Let's hope I mitigated well enough.
 

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

LocalU

LocalU Nov2021

Most UpVoted Answers

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom