New Services Options in the Google My Business Dashboard

[andykuiper]

Don't see it for a plumber client here in Canada - on my back end, nor on client's GMB back end... yet

 

[hajnasiewicz]

I'm seeing options to add custom services for our Pharmacies, Gas Stations, and a Restaurant in our Deli's.

 

[Caroline]

Not seen any for my clients yet in the UK.

 

[Ampere]

Mine is completely different. I am an electrician and under Services mine only gives me the option to add Sections and Items.

I labelled the Section "Electrical Work" and added the Item (which seems like a service, but Google calls it an item).

 

[Wary Goose]

I'm seeing "custom services" available for "Security System Supplier" and relevant heading variations.

 

[Wary Goose]

Seeing "custom services" for "Moving and Storage Service" too.

 

[Jenn G]

Does anyone know if the description in the Services has to be unique content? We are a franchise company and would like to find out if we can use same content in service description for each location. Thanks!

 

[MonicaH]

I'm not seeing it yet for any of my tree care/arborist or landscaping clients. I can add sections and options, but not "custom services".

 

[Ampere]

Ok, good, it's not just me.

 

[Ian Hammond]

Seeing it today for Contactor and Insulation Contractor in a new GMB profile.
Haven't seen it in any of our other clients yet (sector is hvac, insulation contractors, solar installers) but we also filled in the Services section where we could to pre-empt single.platform from auto-filling with garbage.
Side note, the service categories offered are pretty bad for both Contractor and Insulation Contractor--as they relate to what those companies usually do--and are exactly the same.

Our use of Building Inspector and Home Inspector is our far from perfect answer to the lack of an Energy Auditor business category.

 

[Cordell Crowley]

I've been testing it a lot recently and I have a list of ~50 or so categories that it triggers for.

It's also the same predetermined list of "services" for that each business category for anyone who was wondering. I.e. Insulation Contractor A will have the same list of attribute-like services to choose from as Insulation Contractor B will.

 

[Lanerizz]

My biggest outstanding question is in regards to accounts that already had Services Info custom filled out, whether they still get these options or if these are just for people who have them blank.

I have a jeweler for example that we did extensive work filling out Services and has none of this new stuff on their of their profiles. I guess I could delete it to test but would like to find out first if anyone else has blazed this trail.

 

[hajnasiewicz]

But I don't see the results of any in Maps or Search yet.

 

[Cordell Crowley]

My biggest outstanding question is in regards to accounts that already had Services Info custom filled out, whether they still get these options or if these are just for people who have them blank.

I have a jeweler for example that we did extensive work filling out Services and has none of this new stuff on their of their profiles. I guess I could delete it to test but would like to find out first if anyone else has blazed this trail.

We haven't deleted any yet to test, but ours is the same situation where if it was previously filled out then it does not get the new options- it just retains the old information that was input.

Even if the business has 10 categories and only had 1 "service" previously filled, it doesn't prompt the new Services at all and just still shows that 1 service with the "add more" option.

 

[Ampere]

Mine changed. If you look at post #24 you will see that I had the old Section and Item thing. A few days later I deleted all my items and sections.

Today I go there to look and find it updated:

One thing to add that I find interesting, these are the EXACT same services as the "Job Types" listed for us to choose in Google Local Service Ads.

 

[Lanerizz]

Thank you Ampere!! Seems like something worth testing to see if results go up or down with custom or using Googles.

 

[Cordell Crowley]

For anyone interested, here's the list I made of categories that have the "new services" option: Link

It's by no means a list of all the categories who get it, but it was put together based on all the different categories of our clients specifically.