More threads by Ben_apt

Ben_apt

Member
Joined
Aug 15, 2023
Messages
10
Solutions
1
Reaction score
6
A bit long winded, and wondering if anybody else is experiencing this?
We're not able to see reviews / they're not loading up when:

On mobile
Using either Chrome or Safari ( inside the Maps app functions fine )
When searching for a business name ( our client )
When logged into Chrome or Safari as the owner or manager of that GBP profile
When selecting 'Reviews' and clicking the dropdown arrow to see them

Screen record here: RPReplay_Final1691546017

We first discovered this around 2 weeks ago. Google support weren't interested in looking into this glitch or bug.
I've tested and found the same issue with 3 other clients with separate logins, and it's been replicated on 2 phones, 4 browsers and in 2 different countries so it's not just me.

If this is affecting more profiles then it would be good to somehow get it flagged to Google and get it fixed!
 
Solution
A bit long winded, and wondering if anybody else is experiencing this?
We're not able to see reviews / they're not loading up when:

On mobile
Using either Chrome or Safari ( inside the Maps app functions fine )
When searching for a business name ( our client )
When logged into Chrome or Safari as the owner or manager of that GBP profile
When selecting 'Reviews' and clicking the dropdown arrow to see them

Screen record here: RPReplay_Final1691546017

We first discovered this around 2 weeks ago. Google support weren't interested in looking into this glitch or bug.
I've tested and found the same issue with 3 other clients with separate logins, and it's been replicated on 2 phones, 4 browsers and in 2 different countries so it's...
A bit long winded, and wondering if anybody else is experiencing this?
We're not able to see reviews / they're not loading up when:

On mobile
Using either Chrome or Safari ( inside the Maps app functions fine )
When searching for a business name ( our client )
When logged into Chrome or Safari as the owner or manager of that GBP profile
When selecting 'Reviews' and clicking the dropdown arrow to see them

Screen record here: RPReplay_Final1691546017

We first discovered this around 2 weeks ago. Google support weren't interested in looking into this glitch or bug.
I've tested and found the same issue with 3 other clients with separate logins, and it's been replicated on 2 phones, 4 browsers and in 2 different countries so it's not just me.

If this is affecting more profiles then it would be good to somehow get it flagged to Google and get it fixed!

Update - now seems to be fixed as of 18 August...
 
Solution

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

LocalU Event

LocalU - Level Up Your Content Marketing Game with AI

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Top Bottom