Mindquest

Member
Joined
Jul 10, 2013
Messages
73
Been seeing the "Online Care" icon for therapists and other mental health areas show up on desktop for the 3 pack in selected searches in many cities (Chicago, Denver, New York..etc).

What settings (or combination) do I need to set or fill in on the GMB profile to trigger the "Online Care" icon?

These come to mind?

  • Attributes => Service Options => "Online Care"
  • Virtual Care Link
  • COVID-19 info Link
Saw this article by @CarrieHill who works with @JoyHawkins but it was focused on mobile not desktop. COVID-19 "Get Online Care" Links Showing on Mobile - Local University

Any thoughts on how to get this icon would be awesome!

PAC-widget-2020-06-22_12-11-57.png
 

CarrieHill

Administrator
LocalU Faculty
Joined
Sep 13, 2018
Messages
83
Been seeing the "Online Care" icon for therapists and other mental health areas show up on desktop for the 3 pack in selected searches in many cities (Chicago, Denver, New York..etc).

What settings (or combination) do I need to set or fill in on the GMB profile to trigger the "Online Care" icon?

These come to mind?

  • Attributes => Service Options => "Online Care"
  • Virtual Care Link
  • COVID-19 info Link
Saw this article by @CarrieHill who works with @JoyHawkins but it was focused on mobile not desktop. COVID-19 "Get Online Care" Links Showing on Mobile - Local University

Any thoughts on how to get this icon would be awesome!

PAC-widget-2020-06-22_12-11-57.png
You can actually get this yourself - go to your GMB, Go to the Info tab, click on "Highlights" or "Attributes" and add "Online Appointments" and it will show up in your listings.


Hope this helps!
Carrie
 

Peter Hill

Member
Joined
Jan 3, 2020
Messages
32
It's easy enough to get, but hard to get rid of!
Has anyone in the healthcare vertical had trouble getting rid of it for locations that do not offer online care. For example, there is no virtual care for dialysis or same day surgery. But Google will crawl our website and add it, and selecting "no online care" doesn't prevent this from happening.
 

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