Eric Lee

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We have a client that is a SAB (tour industry) but uses a PO Box for their mail. I know that PO boxes aren't allowed, how should we verify the business? Set it as a home address and hide it?

We're trying to verify their GoogleMyBusiness and build citations for them.

Suggestions?
 

Colan Nielsen

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Hi Eric, you would need to use the home address and hide it, yes.
 

Eric Lee

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Thanks for the response. How would we build citations for them afterwards then? Which address should I use, the PO Box or Home address?

This is the first client we've had that doesn't have a permanent address for their business, we're not quite sure how to go about this, citation wise.
 

Colan Nielsen

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Eric Lee

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So even if the client were to conduct their business (giving tours) at a certain part of the city, they'd still have to list their home address when building citations?

(I'm aware of the 'hide your address' for certain websites/directories).
 

Colan Nielsen

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Yes. To maximize your chances of ranking well you want the NAP of your citations to match the NAP in the GMB dash.
 

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