Poll relating to embedding reviews and reviewer permission

[simonh]

I am interested in what most businesses do relating to obtaining permission to publish reviews on their websites. Google policy is that permission should be obtained, but in practice, does this happen 100% of the time? For reviews that are prompted by a request, it is easier to build it into the request message, but for those organically obtained, permission would be hard to track.

 

[JS Girard]

I am interested in what most businesses do relating to obtaining permission to publish reviews on their websites. Google policy is that permission should be obtained, but in practice, does this happen 100% of the time? For reviews that are prompted by a request, it is easier to build it into the request message, but for those organically obtained, permission would be hard to track.

Embedding the Google Business Reviews is not a problem, as far as I know? These are literally already public!

If there's a rule formally written somewhere by Google, I'm fairly sure Google is referring to feedback collected internally. That should not be posted publicly without permission from the person in question, quite obviously.

 

[MelatGatherUp]

If you're doing first-party review and feedback gathering, you should have a disclosure on the request that their testimonial can be used publicly. However 3rd party reviews belong to the 3rd party website and in some instances, you need to ask them for permission.