Q&A specifications

[AdvoAd]

I noticed that longer anwers within GMB's Q&A section are being cut-off (without the option to access the full text). However, so far I could not find any specifications for how long (pixels, characters, words) an answer can be before it will be cut-off. Who can help?

 

[JoyHawkins]

@Greg Gifford I think you documented the character limit right?

 

[Professor M]

It’s basically a visual limit, meaning you can only see 440 characters when looking at a question, but if you click on the question you can still see the full answer.

So you can still use 1000 Characters (the last time I checked ) to answer a question.

I always recommend keeping the answers short and well within 440 char. If you need to give a longer answer, you should ask the customer to contact you directly.

See this example:
You can only see a bit of the answer

However when you press on the question you have access to the full text: