More threads by gustavo-miranda

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Hey everyone,

I’ve been noticing that a lot of business owners running LSAs still have their hours set to 9 AM – 5 PM, Monday through Friday, even when they use answering services or internal call forwarding after-hours.

I'm wondering, does Google expect LSA hours to match the GBP hours, or are they treated separately?

From what I understand, LSAs are focused on call availability, so setting 24/7 hours seems like a logical move if someone is actually answering. But before testing that, I want to make sure there’s no risk of flagging, suspension, or inconsistency issues between the two.

Has anyone experimented with extended or 24/7 LSA hours, and noticed any difference in performance or policy flags?

hours.webp
 

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