Question about LSA Hours vs GBP Hours

[gustavo-miranda]

Hey everyone,

I’ve been noticing that a lot of business owners running LSAs still have their hours set to 9 AM – 5 PM, Monday through Friday, even when they use answering services or internal call forwarding after-hours.

I'm wondering, does Google expect LSA hours to match the GBP hours, or are they treated separately?

From what I understand, LSAs are focused on call availability, so setting 24/7 hours seems like a logical move if someone is actually answering. But before testing that, I want to make sure there’s no risk of flagging, suspension, or inconsistency issues between the two.

Has anyone experimented with extended or 24/7 LSA hours, and noticed any difference in performance or policy flags?

 

[Ferocious1]

Hey There! We have TONS of account with different LSA Hours, LSA Ads Schedule, and GBP hours (for one reason or another). It is not an issue. There WAS talk, and I am sure it will happen one day whereas they will both be in the same UI, but for now you are 100% totally fine!