Questions Google asks during live video call verification

[dnp]

Hey all, can anyone share your experience verifying GMB through a live video call? What questions do their specialists typically ask?TIA!

 

[Colan Nielsen]

The things to keep in mind about GBP verifications is that Google is trying to determine whether the business exists in the first place, whether or not the merchant is affiliated with the business, and that you are a real merchant. So depending on the industry, expect Google to ask to see signage, proof of address, equipment or software used to do the job.

For SAB's, Google may need to see tools of the trade, marketing that reflects the nature of the business, the branded vehicle. In some cases, you can also show an actual job/service that you are performing

 

[tarantino75]

@Colan Nielsen Do you have any advice for a law firm that only uses an office by appointment?

 

[Colan Nielsen]

@Colan Nielsen Do you have any advice for a law firm that only uses an office by appointment?

If they have a visible address, then they would still need to have permanent signage. Google would want to see that as well as the address in the video.

 

[dnp]

Thank you so much @Colan Nielsen for the info! This is really helpful!

 

[Colan Nielsen]

You're welcome!