Removing Third-Party Links from GBP—Any Prior Experiences or Recommendations?

[dnp]

Hello, has anyone had experience removing third-party links (e.g. LocalMed) from GBP? Do we need to just call the provider and ask for the link to be removed? Thank you.

 

[Colan Nielsen]

Can you share an example? Either the URL of the GBP with the localmed link or a screenshot of where you are seeing it.

In most cases, you would need to contact GBP support or the 3rd party platform to have it removed.

 

[dnp]

This is what appears on the profile right below the phone number on the profile.

 

[Colan Nielsen]

Thanks. I'd start by contacting GBP support.

 

[dnp]

Will do! Thank you so much Colan!

 

[Colan Nielsen]

You're welcome. Let us know how it goes. If support isn't helpful, the next step is typically to contact the third party directly.

 

[dnp]

Sorry for the late update. So, we decided to wait before contacting support, and the link was updated the next day. LOL! I guess Google was just taking its time...

 

[Claudia]

Support will always direct you to the third party. Sometimes there is a on / off switch in your settings with the provider and other times the provider needs to turn it off. It could take weeks for some providers to disconnect. I know OpenTable for example took 3 weeks to get off a profile. I really wish Google allowed us to control these booking and ordering 3rd party links.