Restaurant opening 2nd location and eventually closing the current one

[Niki]

Hi, looking for advice on the best way forward for a particular situation.

A Restaurant client is currently in Location A and with a Google business profile that has top ranking and 6,000+ reviews!

They are opening Location B with the same name in April (only 1km away but in a different town) and they will temporarily operate two locations until the current lease expires.

In September (so just 4 months later), they will be closing Location A and start to operate only from Location B.

How do I manage the eventual move in location and still keep the 6,000+ reviews etc. that the restaurant currently has in Location A?

If they were just moving immediately I would change the profile's location... but with the 4 month interim period having 2 locations a new business profile will be created and then I would need to somehow merge the two locations? Is that even possible?

Thanks for any advice.

 

[JoyHawkins]

They are unlikely to keep the reviews. Google treats this differently depending on the situation and very much base it on if the experience would change. A physical location at a restaurant has a lot to do with the experience of the actual place (ambiance, environment etc).

You can definitely try, but I would not expect to be successful - especially since they aren't in the same town.

If you simply updated the address on Location A, it might work, but that scenario makes it impossible to have 2 listings at any point.